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Joe Machens Capital City Ford

Jefferson City, MO

4.7
8,356 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 8,356 reviews

January 11, 2021

Mike worked well with me and I appreciate all the hard work he put into giving me a good deal. The new car I got is working out great. It is running very smoothly and I am really liking it. More

by hustingm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
Jan 12, 2021 -

Joe Machens Capital City Ford responded

Congrats on the new car, how exciting! Please do call if you have any questions!

January 11, 2021

Cody did an excellent job making sure I got exactly what I wanted. Cody and his team did an outstanding job making sure my payments stayed within my budget and still getting me the car I wanted! More

by Cassidy.weldon1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers
Jan 12, 2021 -

Joe Machens Capital City Ford responded

Thank you, Cassidy, we appreciate your positive feedback! We are glad Cody could get you into a car that is within your budget!

January 10, 2021

This was my second time buying a car and purchasing from this dealership blew my first experience away. I worked with Doug, or "flex" as they call him. He was incredible. He was down to earth, honest, and q More

by Cole S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Keeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Joe Machens Capital City Ford responded

We love seeing these reviews! Thank you so much, Cole! We can't wait to help you out with your third vehicle :)

January 10, 2021

I have been very happy with them over the last 25 years. I trust Angie to take care of my vehicles and my daughters vehicles also. More

by RayF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey
Jan 11, 2021 -

Joe Machens Capital City Ford responded

Thank you, Ray! Your customer loyalty means everything to us. We can't wait to help you or your daughter again!

January 10, 2021

They are a very helpful, friendly team of people that served my needs as a customer very well. I'm satisfied with the service they provide. More

by lreel1712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul, Angie Hulsey, Dustin Prenger, Jesse Edler, Arkeem Horsley-Robey
Jan 11, 2021 -

Joe Machens Capital City Ford responded

Thank you for your kind words, we are glad that we were able to help and look forward to helping you again in the future!

January 10, 2021

Cody Byers is the best salesman we have ever dealt with! That’s why we have been back to him three times! He’s kind, courteous and very knowledgeable of vehicles. If you want a salesman that will do what he More

by Us2cooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers
Jan 11, 2021 -

Joe Machens Capital City Ford responded

Cody really is amazing to work with, we agree! Thanks for continuing your loyalty to him and our dealership, we really appreciate it!

January 09, 2021

We bonded with Douglas right away. He was very receptive to are wants and changes and explained all options and we recommend him highly! Very professional More

by Roger
Recommend Dealer
Yes
Employees Worked With
Douglas Keeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Wilson
Jan 11, 2021 -

Joe Machens Capital City Ford responded

Thank you so much, Roger! We are so happy to hear that Douglas was such a delight to work with. Safe travels in your new car!

January 07, 2021

The staff at Joe Machens Capital City Ford greatly assisted me in replacing tires that had prematurely worn and saved me from an unexpected expense. More

by Dougsnewfusion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul, Angie Hulsey, Dustin Prenger
Jan 08, 2021 -

Joe Machens Capital City Ford responded

We are happy to hear that we were able to get your tires taken care of before it became a bigger issue, how exciting! Safe travels!

January 07, 2021

They did a great job for me, and let me know of other recommended services in a timely manner. They took care of me very well. More

by willisjones1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey
Jan 08, 2021 -

Joe Machens Capital City Ford responded

Thank you for your positive review, we really appreciate it. We can't wait to see you again!

January 07, 2021

I have never had a bad experience with any serivice, sales, detailing. I always want you to do I am treaed with service in Customer Service. More

by pamela_ragusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hatfield
Jan 08, 2021 -

Joe Machens Capital City Ford responded

Thank you, Pamela, we appreciate the positive feedback. Happy new year!

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