Joe Machens Capital City Ford

Service was very quick. I arrived right at my appointment time. I was immediately taken inside and the service department took over. I was expecting to have to wait at least I arrived right at my appointment time. I was immediately taken inside and the service department took over. I was expecting to have to wait at least a couple hours, because the notice letter said it could be as much as four. In less than 45 minutes I was headed home. Thanks. More

I was treated respectfully and pleasently I had went to 6 dealerships this week to replace a car that was hit by a deer. I had been renting a vehicle while looking for my next vehicle. I had I had went to 6 dealerships this week to replace a car that was hit by a deer. I had been renting a vehicle while looking for my next vehicle. I had been searching for over a week. Keeping in mind which dealership/car I was fond of. Was referred to by a friend to contact Joe Machens specific salesperson Doug Keeler. I contacted him when I was available to see him Saturday. He made sure he was available. Talked about several vehicles that he thought I would be interested in. He was the first salesman of the week to inquire what it would take to be my last stop. I was! More

Awesome Place Best Waiting area I have ever been in and I travel all over the country working. Best service and a great atmosphere and people by far. Best Waiting area I have ever been in and I travel all over the country working. Best service and a great atmosphere and people by far. More

Great service, would recommend to anyone looking to get a new or used vehicle. Was able to work to get monthly payments down into my budget. new or used vehicle. Was able to work to get monthly payments down into my budget. More

They helped me the other day with the recall that my car had and I also had to have them look and see if the could tell me how much it would cost to get some of the trim replaced from it braking due to the had and I also had to have them look and see if the could tell me how much it would cost to get some of the trim replaced from it braking due to the snow on the road I would take my car back to them I worked the day I took it down took it down there and they gave me a ride to work and they asked where I worked and I told them and they said we will deliver your car to you at work they were really helpful thas t day if you need service done at ford roll in there and speak with Steve Joplin he will help you put the rest he can. More

The sales persons was very nice I would recommend going to them to buy a vehicle and if you do ask for Brad Baretlett he is super nice he will do his best to get you in a vehicle to them to buy a vehicle and if you do ask for Brad Baretlett he is super nice he will do his best to get you in a vehicle More

My windshield wiper broke during a rain shower and I called Machens and they were able to get me in immediately to fix my windshield wiper fast and provided excellent service. Thank you Machens! called Machens and they were able to get me in immediately to fix my windshield wiper fast and provided excellent service. Thank you Machens! More

This was a wonderful experience! The sales associate who helped me throughout the process was knowledgeable about the vehicles and eager to help me find a car that fit my needs. During every step of the pro helped me throughout the process was knowledgeable about the vehicles and eager to help me find a car that fit my needs. During every step of the process I was helped by people who were genuinely kind and intent on doing the job correct. I would highly recommend shopping here! More

Salesperson did a great job picking out a car I would like and could afford..he was very helpful and friendly and did a great job in helping me understand the ins and outs of my car.I love it! like and could afford..he was very helpful and friendly and did a great job in helping me understand the ins and outs of my car.I love it! More