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Joe Machens Capital City Ford

Jefferson City, MO

4.7
8,219 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 8,219 reviews

January 19, 2020

Very pleasant transaction! This dealership is all about the customer; we felt that Randy Wells went "above and beyond" to make us happy and comfortable resulting in a very pleas More

by davidwilson89.dw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wells, Derek Bertles
Jan 20, 2020 -

Joe Machens Capital City Ford responded

We all loved seeing this review for Randy Wells and Derek Bertles! And, loved hearing they made this a "very pleasant transaction" for you. That's what our goal is. Congratulations on the purchase of your new vehicle, we very much appreciate you choosing Capital City Ford.

January 19, 2020

Bo and Mike where great to work with! I would recommend them for a future services. Thank you for taking the time to work with me! More

by Carter2721
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rogers
Jan 20, 2020 -

Joe Machens Capital City Ford responded

We assure you, the pleasure was all ours! Thank you for the 5 star review for Bo and Mike, they will appreciate seeing it. Thank you for choosing our dealership, we hope to see you again!

January 19, 2020

Roberto Smith and Billy the sales manager exceeded my expectations!! We had been to two other dealers; one in Columbia and one in JC. Our experiences there were pathetic at best. So when we stepped into More

by kdwhiteand
Recommend Dealer
Yes
Employees Worked With
Devon Henry, Billy Underwood, Derek Bertles, Roberto Smith
Jan 20, 2020 -

Joe Machens Capital City Ford responded

You do matter! If it wasn't for loyal customers like you, our business wouldn't be the same. We very much appreciate you giving us a chance and loved hearing Roberto, Derek, Devon and Billy exceeded your expectations. That's the way it should be. Thank you so much for purchasing your Ford Edge from us, we very much appreciate it. Give us a call if you have any questions, we are here for you.

January 19, 2020

Jesse was very understanding of my no credit situation and was very attentive to my likes and dislikes, Even was able to stay below my budget. Couldn’t be happier! Thank you to all that helped give me a More

by caseyhowe061617
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Travis Peterson, Jacob Thomas, Jesse Howe
Jan 20, 2020 -

Joe Machens Capital City Ford responded

You are most welcome! And, Thank You for the 5 star review and very nice words for Jesse. Great to hear you "couldn't be happier"! That's the way one should feel when shopping for a new vehicle. Congratulations and very Safe Travels"! Give us a call if you have any questions.

January 18, 2020

John was upfront and honest with us the whole time, I never once felt like he was trying to make a quick buck. I would never hesitate to use John again. Great Guy!! More

by ethanwilliams1121
Recommend Dealer
Yes
Employees Worked With
John Lange
Jan 20, 2020 -

Joe Machens Capital City Ford responded

Thank you for the 5 star review for John Lange, we loved seeing it. He is a great guy that really takes care of his customers. We all appreciated your review for him. Thank you for choosing Capital City Ford!

January 17, 2020

Was very impressed with Jordan Fields as a salesman and by Jamie as a business manager. The best buying expletive had at a dealership. Jordan answered all of our questions and if he didn’t know the answer, More

by gdhoward65301
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, Billy Underwood, Jordan Fields
Jan 17, 2020 -

Joe Machens Capital City Ford responded

That's great to hear! We love when we hear be were able to do better that USAA. Thanks for the 5 star review and very nice words for Jordan and Jamie, they will love seeing this. Stop in any time or give us a call if you have any questions. We really appreciate your business and hope to see you again.

January 17, 2020

Randy Wells is the best salesman. Worked hard to find the right car for me. Devon Henry explained paper work carefully. He is a nice young man and personable. More

by Escape
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Randy Wells, Devon Henry
Jan 17, 2020 -

Joe Machens Capital City Ford responded

What a nice review for Randy Wells and Devon Henry! Great to hear they were able to find the "right car" for you. And....Thank you for taking the time to leave us a 5 star rating, we very much appreciate it.

January 16, 2020

Mike Rogers and Joe Machens Capital City Ford are very easy to work with when buying a vehicle. I would highly recommend Mike Rogers when looking to purchase a vehicle More

by Remmep63
Recommend Dealer
Yes
Employees Worked With
Mike Rogers, Devon Henry
Jan 17, 2020 -

Joe Machens Capital City Ford responded

Thanks for the recommendation for Mike Rogers and our dealership! And, for the 5 star rating. Just give us a call or stop in if you have any questions. Thank you for business, we all very much appreciate it.

January 16, 2020

Just dealership has done all I ask and my order might have been a little unusual the salesman Brent Simmons went Way Beyond what you would expect to satisfy me I am very pleased More

by jmmcilroyjr
Recommend Dealer
Yes
Employees Worked With
Brent Simmons
Jan 17, 2020 -

Joe Machens Capital City Ford responded

As long as you are "pleased" then we are pleased! And we are very happy to see the 5 star review you left for Brent Simmons. Thank you so much for choosing Capital City Ford, we very much appreciate your business.

January 16, 2020

Outstanding service The service need was quite unusual and it was handled with knowledge and skill. I am most grateful for your ability to fix a very unusual problem... More

by jungmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall the names.
Jan 17, 2020 -

Joe Machens Capital City Ford responded

Thank you so much for the 5 star review for our Service Department. Glad we were able to fix the problem for you. We are here for you if you have any questions, just give us a call. Thanks again for the nice review!

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