Joe Machens Capital City Ford

Bought a used Chevy Colorado Pickup Jerad Miller was very helpful and patient to help us understand all involved with buying this truck.. He explained everything throughly and worked to Jerad Miller was very helpful and patient to help us understand all involved with buying this truck.. He explained everything throughly and worked to make us feel comfortable and satisfied in our final decision. I would recommend anyone who is interested in buying a vehicle, from Joe Machens Capital City Ford to ask for Jerad Miller. More

Excellent Customer Service I will definitely be a repeat customer! Cody helped me find just the perfect car along with the prefect price for myself. This was my first experience I will definitely be a repeat customer! Cody helped me find just the perfect car along with the prefect price for myself. This was my first experience buying a car all on my own and I did not feel any pressure or feel as if I was being taken advantage of with Cody. Cody is an honest and trustworthy man and will do his best to assist you with your wants and needs. Everyone that I came into contact with at the dealership were helpful and very friendly. I drove off the lot happy and content that I got the best deal and had no buyers remorse. I would recommend you go see Cody Byers for a great car buying experience. More

Oil change It was a cool autumn morning and I had great expectations when I arrived. I was in need of an oil change and fast. It just happened that I was the fir It was a cool autumn morning and I had great expectations when I arrived. I was in need of an oil change and fast. It just happened that I was the first one in and the first one out that day. More

Excellent I can’t say enough about Jerad Miller. He worked to give us the best deal. Once I purchased the vehicle he took the time and went over everything on t I can’t say enough about Jerad Miller. He worked to give us the best deal. Once I purchased the vehicle he took the time and went over everything on the car. Thank you Jerad More

Did not perform work We called ahead of time to schedule an oil change and recall work. We specifically said we needed an oil change. There was also a recall on the truc We called ahead of time to schedule an oil change and recall work. We specifically said we needed an oil change. There was also a recall on the truck that needed to be done that we requested to be done at the same visit as a convenience to us. We dropped the truck off the night before. We filled out the form indicating we needed an oil change and recall work done. We received a call telling us the service was done and our truck was ready. I went and picked the keys up at the end of the day. I realized they did not do an oil change like we asked. We needed the truck the next day and so I could not leave it there another day. Now we will be inconvenienced to go back for an oil change when it should have already been done. It is very frustrating that they did not do what we specifically asked them to do. More

Aim to please They aim to please their guess, I was in & out in less than 3 hrs happy. Im not an easy person to work with but they did well. They aim to please their guess, I was in & out in less than 3 hrs happy. Im not an easy person to work with but they did well. More

Good to work with They took care of my pickup and also checked the filters and replaced the ones that needed to be replaced as well as repairing the 4 wheel drive vacuu They took care of my pickup and also checked the filters and replaced the ones that needed to be replaced as well as repairing the 4 wheel drive vacuum cables. More

Excellent experience all around My salesman Brad Kellerman was excellent. The sales manager Brian was very easy to work with. I would highly recommend Machens for your next vehicle p My salesman Brad Kellerman was excellent. The sales manager Brian was very easy to work with. I would highly recommend Machens for your next vehicle purchase! More

No pressure sale! Brent Simmons was a great salesman to work with. Unlike other dealerships in town, our experience with Brent was most pleasant. There was no pressure Brent Simmons was a great salesman to work with. Unlike other dealerships in town, our experience with Brent was most pleasant. There was no pressure to buy, encouragement to shop around, and the freedom to test drive without someone hovering in the backseat! We were able to negotiate a satisfactory deal. More