Joe Machens Capital City Ford

Superb people and Superb truck I don"t buy vehicles often so I was very picky on what I wanted ! Cody Byers worked on it and found the truck I was looking for and I could not be hap I don"t buy vehicles often so I was very picky on what I wanted ! Cody Byers worked on it and found the truck I was looking for and I could not be happier. He went over everything on the truck and said if I had any questions to look over the videos or just call him and he would answer any questions I had. He was awesome in every aspect from the beginning until I picked up my truck. Also Matt and Travis worked on the finance part and made it easy and answered all the questions I had. I could not be more pleased with my truck and the experience with this dealership. Thank you for having these people at your dealership! More

A very good experience at Joe Machens Capital City Ford What normally is a very stressful event for me was made way less stressful at Joe Machens Capital City Ford in Jefferson City, MO. From the time I ex What normally is a very stressful event for me was made way less stressful at Joe Machens Capital City Ford in Jefferson City, MO. From the time I expressed interest in the vehicle and Brad Bartlett called, emailed and texted me back, to the time I got home with it, I was treated with respect and attention. And when I had an issue with a door ajar warning light incorrectly coming on, they took care of it, was very courteous and prompt with the service and then followed up with making sure it was taken care of. Thanks Joe Machens for helping relieve some of the stress in my life! More

Service, on my Truck. Angie has always been very helpful and friendly. Machen's has always serviced my auto. I really like the crew over there, Fast Lane. Good peopl Angie has always been very helpful and friendly. Machen's has always serviced my auto. I really like the crew over there, Fast Lane. Good people. More

Very easy to deal with Tim pratt very nice guy and did great job getting me into my escape The process was very smooth and easy I would gladly be sure to see him and Joe Tim pratt very nice guy and did great job getting me into my escape The process was very smooth and easy I would gladly be sure to see him and Joe machens ford for my next car purchase Also big thanks to Jamie Wilson as well More

Enjoyable experience Had a great experience dealing with Randy Wells and Matt Wilde. They are very professional, friendly, and courteous. Their overall knowledge is outst Had a great experience dealing with Randy Wells and Matt Wilde. They are very professional, friendly, and courteous. Their overall knowledge is outstanding and it is a pleasure dealing with them. More

No runaround treatment here My salesman, Eric Swegle, was the opposite of the slick stereotype. At one point during negotions there was a misunderstanding on both our parts. Er My salesman, Eric Swegle, was the opposite of the slick stereotype. At one point during negotions there was a misunderstanding on both our parts. Eric went out of his way to clarify things with me and his manager. I do not recall the manager’s name, but he stepped right up to the plate to make things right. Cut right to the chase so I could make an informed decision. I very much appreciated the no bull approach. Furthermore, Eric went the extra mile and waited with me for the finance office to ensure no misunderstandings or surprises. As someone who hates buying cars, I can say from this experience that these are stand up guys. More

Quick, quality, honest The service I received from Joe Machens was unmattachable. I was purchasing a new car, and Doug took very good care of me. He cared about my safety, f The service I received from Joe Machens was unmattachable. I was purchasing a new car, and Doug took very good care of me. He cared about my safety, financial situation, and everything I was looking for. He made everything I wanted, didn’t waste my time, and was very honest. He was very personable and you can tell he really cares about his customers. When signing all the papers and figuring everything out, I worked with Matt Wilde. He was efficient and really nice, and took care of us just as well as Doug did. More

Service work I installed integrated brake controller on my 2014 F-150 and had to get it programmed to work with my truck. All works and all features for this ite I installed integrated brake controller on my 2014 F-150 and had to get it programmed to work with my truck. All works and all features for this item are now operational. More

Quick and expertise service We brought my son's Ford Fusion in for service and a recall. My Lincoln needed the same recall service and without an appointment, they said drive it We brought my son's Ford Fusion in for service and a recall. My Lincoln needed the same recall service and without an appointment, they said drive it up. Maybe 10 minutes later (it was really quick), while eating a donut and drinking coffee, they were driving it around and we were ready to go. Thank you!! Two birds with one stone. We appreciate your expertise, proactivity and great service. More

Great experience. I was without a Car and had no way to the dealership when I found the car I wanted almost 4 hours away from me at Joe Machens in Jeff City. Cody and t I was without a Car and had no way to the dealership when I found the car I wanted almost 4 hours away from me at Joe Machens in Jeff City. Cody and the dealership provided me a way to the dealer to make it possible to get into the vehicle I wanted! More