Joe Machens Capital City Ford

FAST, EASY, HAPPY Cody helped me and my fiance at the time find a great car for a reasonable price. Now were married and the car has been amazing for the purposes we ne Cody helped me and my fiance at the time find a great car for a reasonable price. Now were married and the car has been amazing for the purposes we need we will definitely go back to him for our second vehicle. More

New car buying that was pleasant and respectful. Recently purchased a new car, with a trade in, from Joe Machens Ford in Jefferson City. Our sales person, Mike Rogers was both pleasant and respectfu Recently purchased a new car, with a trade in, from Joe Machens Ford in Jefferson City. Our sales person, Mike Rogers was both pleasant and respectful to deal with. The individual, who I did not remember his name, who helped us locate a vehicle and work out a competitive deal, also went out of his way to facilitate this deal. This entire experience was a step above past experiences. More

Painless Car Purchase We had been looking for several months for a specific vehicle and found it on the Machens website. Randy Wells made the experience a quick and easy o We had been looking for several months for a specific vehicle and found it on the Machens website. Randy Wells made the experience a quick and easy one. I would definitely recommend Randy to people I know looking for a vehicle. More

New Vocations vehicle Could not be more please with the service received from Randy Well. I was looking to purchase a newer SUV for our Vocations department. Randy went out Could not be more please with the service received from Randy Well. I was looking to purchase a newer SUV for our Vocations department. Randy went out of his way to get one form Columbia for use to test drive as well as 3-4 more on their lot. Thanks, Randy for your time and patience. Terry Bradshaw made the entire paperwork process go very smoothly as well. More

Good Team Brent Simmons went above and beyond to help me. From taking pictures of vehicles not yet on the website and texting them to me, to riding around the l Brent Simmons went above and beyond to help me. From taking pictures of vehicles not yet on the website and texting them to me, to riding around the lot with me helping me find a vehicle. More

Happy fix As a new customer was very pleased with personnel who made an appointment for my needed repair, diagnosed the problem, repaired the problem, while I As a new customer was very pleased with personnel who made an appointment for my needed repair, diagnosed the problem, repaired the problem, while I waited in a very accommodating room with amenities beyond expectations and offer of shuttle if needed. Definitely friendly, courteous, reliable service. Will be a loyal customer. More

Service Had car in for inspection and AC service. Work was done quickly and everyone was very friendly. Nice waiting are. It was very clean and comfortable. Had car in for inspection and AC service. Work was done quickly and everyone was very friendly. Nice waiting are. It was very clean and comfortable. More

My Buying Experience at Joe Machens Capital City Ford I have been researching for and searching a new vehicle for the past six weeks. During this time, I communicated with numerous sales people from multi I have been researching for and searching a new vehicle for the past six weeks. During this time, I communicated with numerous sales people from multiple car dealers from St. Louis, Columbia, Fulton, and Jefferson City. I presented a list of my needs, expectations, and constraints to the sales people of these dealerships. They could not help me. On Thursday, July 12, 2018, I walked in at Joe Machens Capital City Ford with a very similar list of constraints, which NO OTHER AUTO DEALERSHIP CAME CLOSE TO MEETING IN OVER A MONTH; however, in about two and one-half hours, Mr. Pratt (Sales Person), Brian Lorts (Sales Manager), and Matt Wilde (Finance) worked collaboratively and deligently that resulted in a deal that not only met all my constraints, but surpassed my expectations. The sales team packaged an auto deal I could not turn down. My immediate response was, “It’s a deal!” I have never made such a statement, and especially that immediately, during any purchase I can remember. The sales team demonstrated keeness in listening and understanding my needs and expectations. Working together and in just a short amount of time, they found a vehicle at their own dealership that best suited, rather exceeded, for what I was looking. I appreciate the stellar service I received at Joe Machens Capital City Ford by Tim, Brian, and Matt. I also thank Devon Henry, who guided and assisted me in setting up Sync 3. Thank you for your professionalism and unwavering commitment to finding a vehicle that “fit the bill” for me. Naveed Malik More

Great dealership! Thank you Jerad. Miller for all your help and for explaining everything about the truck to me. Taking the time to program it for me. Thanks Elis Thank you Jerad. Miller for all your help and for explaining everything about the truck to me. Taking the time to program it for me. Thanks Elisabeth More

Buying a quality used car Cody Byers was awesome! We wanted to look at and test drive several cars on an extremely hot day and Cody wemt above amd beyond for us. He was very fr Cody Byers was awesome! We wanted to look at and test drive several cars on an extremely hot day and Cody wemt above amd beyond for us. He was very friendly and easy to work with and would definitely go back to see him for our next vehicle purchase. More