Joe Machens Capital City Ford

Emergency issue I had an emergency issue with my coolant light coming on just a block from the dealership. I got my car to the service door and they took over. I was I had an emergency issue with my coolant light coming on just a block from the dealership. I got my car to the service door and they took over. I was given a ride home and kept informed with what was going on. They were prompt and I had everything fixed by the next day. I was pleased with the efficiency and communication! More

Wonderful experience Great salesman and financial assistance/the manager was extremely helpful . I wasn’t sure I wanted to buy a new vehicle when I went in to dealership, Great salesman and financial assistance/the manager was extremely helpful . I wasn’t sure I wanted to buy a new vehicle when I went in to dealership, but they were so accommodating I decided to go for it. More

Recall and warranty work They had our car for 4 days and over a weekend To fix a recall and warranty part. Got different stories each time we called or visited. Always been ha They had our car for 4 days and over a weekend To fix a recall and warranty part. Got different stories each time we called or visited. Always been happy with service in the past but this experience was not good More

Very helpful Everyone worked really hard to make sure that we got to leave with the car we really wanted. Very excellent staff and very excellent service. Thanks s Everyone worked really hard to make sure that we got to leave with the car we really wanted. Very excellent staff and very excellent service. Thanks so much! More

Great service I had to get a car inspection and the machens team got me in and out !! I had to get car licensed and inspection was needed in a hurry. Thanks guys I had to get a car inspection and the machens team got me in and out !! I had to get car licensed and inspection was needed in a hurry. Thanks guys More

Oil change and tire rotation I went in for a oil change and tire rotation. The wait was minimal, the staff was knowledgeable and friendly. I would recommend Quick Lane I went in for a oil change and tire rotation. The wait was minimal, the staff was knowledgeable and friendly. I would recommend Quick Lane More

Great experience! The people at Machens Capital Ford were very good to deal with. I would recommend Shawn Wagner for your next purchse. We are more than pleased! The people at Machens Capital Ford were very good to deal with. I would recommend Shawn Wagner for your next purchse. We are more than pleased! More

And easy and enjoyable experience We felt very welcome and felt that we were treated well. We had an enjoyable experience and were always treated by friendly people. We would recommend We felt very welcome and felt that we were treated well. We had an enjoyable experience and were always treated by friendly people. We would recommend Joe Machens Capitol City Ford to others. More

Great Customer Service I would highly recommend Joe Machens! Great customer service. The last 3 cars I have bought, have come from Machens and I won’t go anywhere else. I we I would highly recommend Joe Machens! Great customer service. The last 3 cars I have bought, have come from Machens and I won’t go anywhere else. I went in knowing what I wanted and they worked for me! More

Helpful and As I called Kris York my dealer, he asked about my budget and what kind of features I would like. He did an amazing job at fitting both my needs. The As I called Kris York my dealer, he asked about my budget and what kind of features I would like. He did an amazing job at fitting both my needs. The communication skills as I did all the negatiations from home, he always kept me informed on what was happening and what the next step was. Finance- they were amazing, they want you to get in a car and will try to make it work to the best of their ability. More