Joe Machens Capital City Ford - Service Center

Awesome service The service team was friendly and knowledgeable. Dustin called me before doing anything work giving me the total cost. I really appreciate that, givin The service team was friendly and knowledgeable. Dustin called me before doing anything work giving me the total cost. I really appreciate that, giving me a heads up More

Best service possible Took my truck in for regular maintenance at QuickLane . Service was excellent as usual . Friendly knowledgeable staff . Work was performed in timely m Took my truck in for regular maintenance at QuickLane . Service was excellent as usual . Friendly knowledgeable staff . Work was performed in timely manner as promised. This dealership is the best . More

Great customer service! Oil change and tire rotation finished in a timely manner! Very pleased with service and will return in the future! Appreciate the coffee and TV in the Oil change and tire rotation finished in a timely manner! Very pleased with service and will return in the future! Appreciate the coffee and TV in the lobby too! More

Purchase of two tires and questions about car service Steven was helpful and informative. He came across as one who cared about his customer, was sincere and trustworthy. He answered questions about fut Steven was helpful and informative. He came across as one who cared about his customer, was sincere and trustworthy. He answered questions about future service and warranty coverage. I purchased two tires and had an alignment check. More

I greatly appreciate Angie Hulsey. Brake work on front end. Everybody seems overworked and overwhelmed. I miss the presence of multiple courtsey van drivers. I miss the Quick Lane arrangement and prompt and fri Everybody seems overworked and overwhelmed. I miss the presence of multiple courtsey van drivers. I miss the Quick Lane arrangement and prompt and friendly service. More

helpful and friendly employees in your service center! was in for an oil change. employee told me it would take 1 and 1/2 hrs. to 2 hrs. as there were many in front of me. I gladly waited and glad I did. T was in for an oil change. employee told me it would take 1 and 1/2 hrs. to 2 hrs. as there were many in front of me. I gladly waited and glad I did. The person that greeted me and persons doing oil change did a great job. And the lady in the booth in service dept. where you pay was very friendly. Sorry don't remember her name. More

Wonderful All staff were friendly and kept me informed of repairs being done and timely frame it would take. Staff made sure to check on me and let me know how All staff were friendly and kept me informed of repairs being done and timely frame it would take. Staff made sure to check on me and let me know how much longer it would take. All staff were helpful. More

Great Service Angie is friendly and very helpful. I loved getting a text with other services my car needed with the ability to accept or decline. And my bill was lo Angie is friendly and very helpful. I loved getting a text with other services my car needed with the ability to accept or decline. And my bill was lower than the estimate! More

Very good I called about a recall, and they got me in right away. When I arrived, I was taken caee of promptly,, and they got the service car to take me home. I called about a recall, and they got me in right away. When I arrived, I was taken caee of promptly,, and they got the service car to take me home. The recall repair was completed in a timely manor, and they picked me up at home very soon after they called me to say the car was ready . More

programmed my key to my car. He was super friendly and very punctual. I couldn’t ask for better service. Steven was very attentive. Kept me up date on what he was doing in my car He was super friendly and very punctual. I couldn’t ask for better service. Steven was very attentive. Kept me up date on what he was doing in my car More