Back

Joe Machens Capital City Ford - Service Center

Jefferson City, MO

4.2
1,519 Reviews

1,519 Reviews of Joe Machens Capital City Ford - Service Center

Sort by
January 01, 2019

In and out great service good prices it’s what it’s all abou Always bring my vehicles to quick lane and have no reason to stop. Fast, friendly best Diet Coke in town also. Never have to wait long they are quick More

by ZORBIE62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Hulsey, Cody Carder
January 01, 2019

Regular checkup. Great service! It was timely & I was kept updated. Steven Paul was polite and helpful. The new service desk area is very nice. — good setup. Thank y More

by SLSMSUMU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul
December 28, 2018

Great people to work with ,great service always,my vehicle was done in a timely manner , great to have them text when vehicle was done. Thank you. More

by deetebs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Joplin
December 26, 2018

Always find something that is not wrong with car They said I had an oil leak. I don't have an oil leak. As much as my car sits on my concrete driveway, I would see a leak. they just try to get a pe More

by Mae
Recommend Dealer
No
Employees Worked With
I don't know who the service guy was......
December 25, 2018

New tires Worked with Angie and Stephen, great job in service and pricing. They really bent over backwards to get me the right tires at the right price More

by ldushort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie at quick lane
December 25, 2018

Car repair theykept me informed on what was happening with my car.The shuttle driver kept asking if I needecto go somewhere. They were incredibly nice and profes More

by BBDuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jackson, Steven Paul, Ron Inman, Travis Peterson, Steve Joplin, John Desmond, Jerad Miller, Cody Carder, Dustin Prenger
December 24, 2018

Great service in timely manner Had great service as all ways the quality of work is great price not so much but is out of control the the service writters they dont set the prices t More

by dlincoln1086
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Inman, Angie Hulsey
December 22, 2018

Always friendly and great service. They are hard working and fast. They were extremely busy and still managed to too keep a smile and very positive attitude. Kept in formed of other se More

by kevin.cain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Office staff in service area., Steven Paul, Ron Inman, Travis Peterson, Steve Joplin, John Desmond, Angie Hulsey, Cody Carder, Dustin Prenger
December 21, 2018

Had better service here Drop my truck off to check out a couple of things. I never heard from the dealer, I tried calling them I was put on hold and transferred to service th More

by david.erwin1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Prenger
December 20, 2018

Service Follow up I was contacted by an employee regarding the services provided during my last visit. After a long discussion, l was pleased with the results. She info More

by CHARLESGLASPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey
...
105
...