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Joe Machens Capital City Ford - Service Center

Jefferson City, MO

4.2
1,519 Reviews

1,519 Reviews of Joe Machens Capital City Ford - Service Center

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May 21, 2015

Furious I took my vehicle to Joe Machens Ford service center in Jefferson City to have my radiator replaced. The mechanic punctured a hole in my AC condesor t More

by meghentg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Terry Bradshaw
November 04, 2014

Nice folks It took some talking and some work but Joe Machens stood behind their product. They were able to work with me and help me get my car repaired at a re More

by Hafe3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 10, 2014 -

Joe Machens Capital City Ford responded

Thank you for your kind words. I'm glad our team could work to get your car repaired to your satisfaction. We appreciate your business and hope to earn it again in the future.

October 03, 2014

service Was well taken care of. Fast and efficient service. Will definitely recommend and return for all my car and truck needs for purchasing and for servi More

by eldonfd500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Clark
Oct 08, 2014 -

Joe Machens Capital City Ford responded

Thank you for your business. We appreciate all your recommendations!

May 17, 2013

I have the lowest rating for Joe Machens Service department because I called made an appointment explained that my warranty was going to be up in less that five thousand miles and that I would like More

by Pitbull1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not remember his name but I would drive all the way back there if it would get him fired
December 18, 2012

WE BOUGHT I NEW ESCAPE IN SEPTEMBER FROM JOE MACHENS FORD IN JEFF CITY. IT WAS THE BEST EXPERIENCE WE HAVE HAD BUYING A CAR. THE FIRST OF DECEMBER IT HAD A RECALL ON THE CAR IT WAS THE 3RD RECALL ON THAT MOD More

by TTDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2, Terry Bradshaw
November 30, 2012

Great service!! In and out in a jiffy! I LOVEtLOVEthat you get get ice cream and soda while you wait! Every time I go in it is great! More

by jj738kay
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey
November 19, 2012

Went in for some new tires and Eric Haslag was quick and informative on what they currently had in stock. I picked out the tires I wanted and they had them installed in 30 minutes less than what they orign More

by moses211aw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Haslag
November 18, 2012

Went to this dealership on 11/12/12 to inquire about price matching an Internet quote for new tires. Showed them the quote off the Internet and they immediately told me they would match the price. Tir More

by jdayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey
October 27, 2012

Curtis Jahr worked with me until I was satisfied with what I was purchasing. I have talked to him a couple of times since buying my vehicle thru him. I am interested in going "green" and going with a v More

by StephanieRhodes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Jahr
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