Tom Stegeman

Service was good. People were polite and willing to help. I would recommend their service to other people. People were polite and willing to help. I would recommend their service to other people. More

by bubblyblonde808 Verified Customer Verified Customer

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We had a good sales experience with everyone we worked with. Closing and delivery met expectations. with. Closing and delivery met expectations. More

by RD Verified Customer Verified Customer

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Machens has always been my ‘go to’ place …. A long tradition of prompt and top-notch service, courteous staff and welcome vibes. At a recent service, a change in tires, staff bent over backward A long tradition of prompt and top-notch service, courteous staff and welcome vibes. At a recent service, a change in tires, staff bent over backwards to make sure I was satisfied. Thank you! More

by CAROLYNLOETHEN Verified Customer Verified Customer

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Best service ever, never have I seen anything handled better than the service I got there better than the service I got there More

by btbw1225 Verified Customer Verified Customer

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Because I'm a girl. ..... You keep telling me there is nothing wrong with my car, keep charging me for a diagnostic test and still fix nothing. My cheap $20 reader brings ..... You keep telling me there is nothing wrong with my car, keep charging me for a diagnostic test and still fix nothing. My cheap $20 reader brings up a code but yours supposedly don't. And how does an engine light turn off that's been on for 2 weeks....you all cleared the code, that's how.... It was not "doctor syndrome" like you said, cars don't do that! I was told I wouldn't be charged for 2nd diagnostic test because it was the same issue....here I am $450 & 2 test later. More

by SkyeBlue Verified Customer Verified Customer

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A special thank you to you’re service center staff at Joe Machens Capital Ciry Ford Jefferson City, Missouri for getting me in so quickly at the end of the day (Friday, 1/23/2026) to fix a tire repair on my Machens Capital Ciry Ford Jefferson City, Missouri for getting me in so quickly at the end of the day (Friday, 1/23/2026) to fix a tire repair on my company vehicle before the winter storm this past weekend. The service center deserves five gold stars for their continued center of excellence in customer service. Thank you. More

by Allen Schollmeyer Verified Customer Verified Customer

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Judy is a great salesperson. She is the reason I do business with Joe Machens. She is the reason I do business with Joe Machens. More

by STEVEN.PEMBERTON Verified Customer Verified Customer

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Everyone was very helpful not just my sales man but everyone was really helpful to help me get the vehicle that I wanted liked and needed down to the color and what I wanted on it they are all a super everyone was really helpful to help me get the vehicle that I wanted liked and needed down to the color and what I wanted on it they are all a super helpful group of people from top to bottom More

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After several months of looking, I found a truck. Mike was great. Nice people in the dealership. I will most certainly use Mike again. Mike was great. Nice people in the dealership. I will most certainly use Mike again. More

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It was all good that they were plea all the young man took care of me real good took care of me real good More

by ronwright112 Verified Customer Verified Customer

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