Tom Stegeman
Tom Stegeman at Joe Machens Capital City Ford

Tom Stegeman

General Manager

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.6
336 Reviews
4.6

336 Reviews

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336 Reviews of Tom Stegeman

May 07, 2026

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Employee Rating

Taylor was grate to work with and was able to find and get my perfect truck 2026 f150 king ranch. My wife and I love this new truck. More

by T M HARRISON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Douglas Keeler , Taylor Hopkins. 5 STARS

May 07, 2026

Joe Machens Capital City Ford responded

What a pleasure to hear you and your wife are loving the 2026 Ford F-150 King Ranch. Our team is glad we could help you find the perfect truck. Enjoy every drive and thanks for choosing Ford.

May 06, 2026

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We worked with Beau, Shane, Doug K, and Dustin i believe was the used car supervisor. They were all fantastic to work with. Extremely helpful, kind, and easy to work with. Couldn’t be more happy with the ex More

by Perry92
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 06, 2026

Joe Machens Capital City Ford responded

Thank you for sharing your feedback with Bo, Shane and Douglas. We’re thrilled they made your used Explorer purchase smooth and enjoyable. We look forward to helping you find your next Ford when the time comes.

April 30, 2026

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RYEN was great to work with thru the entire process. He always does a great job. More

by lbrandt1
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2026

Joe Machens Capital City Ford responded

Thank you for highlighting Ryen’s assistance during your Ford Expedition Max service. We’re pleased he provided reliable support throughout the entire process. We look forward to helping you with any future maintenance needs.

April 30, 2026

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They were able to get me in ahead of time. And made sure everything was good to go. More

by HANL6247
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Recommend Dealer
Yes
Apr 30, 2026

Joe Machens Capital City Ford responded

We’re pleased we were able to fit your Ford F-150 in early and verify everything was ready for you. We look forward to assisting you with any future maintenance.

April 19, 2026

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Service was good. People were polite and willing to help. I would recommend their service to other people. More

by bubblyblonde808
Recommend Dealer
Yes

Other Employees Tagged: Tom Stegeman

Apr 19, 2026

Joe Machens Capital City Ford responded

It’s great to hear our team was polite and helpful during your service visit. Thank you for recommending us, and we look forward to caring for your Ford Escape Hybrid again.

April 18, 2026

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We had a good sales experience with everyone we worked with. Closing and delivery met expectations. More

by RD
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 18, 2026

Joe Machens Capital City Ford responded

Thank you for letting us know that every step from sales to delivery met your expectations. We’re glad you had a good experience securing your new Ford Bronco. We look forward to assisting you again in the future.

March 17, 2026

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Machens has always been my ‘go to’ place …. A long tradition of prompt and top-notch service, courteous staff and welcome vibes. At a recent service, a change in tires, staff bent over backward More

by CAROLYNLOETHEN
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 17, 2026

Joe Machens Capital City Ford responded

Thank you for your long-standing loyalty and for letting us handle the tire change on your Lincoln. We’re glad the team could go above and beyond to make sure everything went smoothly. We look forward to taking care of you again.

February 28, 2026

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Best service ever, never have I seen anything handled better than the service I got there More

by btbw1225
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 28, 2026

Joe Machens Capital City Ford responded

We’re thrilled your service experience was outstanding. Our team was glad to take care of your Chevrolet Suburban and appreciates your trust. We look forward to assisting you again.

February 02, 2026

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Employee Rating

Because I'm a girl. ..... You keep telling me there is nothing wrong with my car, keep charging me for a diagnostic test and still fix nothing. My cheap $20 reader brings More

by SkyeBlue
Service Price Transparency
Workmanship
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Recommend Dealer
No
Feb 03, 2026

Joe Machens Capital City Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Adam Rodriguez Service Manager arodriguez@machens.com

January 27, 2026

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Employee Rating

A special thank you to you’re service center staff at Joe Machens Capital Ciry Ford Jefferson City, Missouri for getting me in so quickly at the end of the day (Friday, 1/23/2026) to fix a tire repair on my More

by Allen Schollmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2026

Joe Machens Capital City Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Machens Capital City Ford.

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