Joe Machens Capital City Ford - Service Center

There was some grease like substance on the car fender, perhaps did not use a fender cover when working under the hood. Personnel are friendly. perhaps did not use a fender cover when working under the hood. Personnel are friendly. More

As always Josh Hussy did a outstanding job on my vehicle services and repairs. Angie moves me through the system no problems great pair to work with. services and repairs. Angie moves me through the system no problems great pair to work with. More

Great service. Got in and out quickly, and took care of everything I asked for without pressure to do more. I like tge vehicle check-in procedure and text updates. everything I asked for without pressure to do more. I like tge vehicle check-in procedure and text updates. More

Angie was so nice. Got my car in right away for oil change/rotate tires. She came in explained things and I was then on my way. Loved my experience and will def use service again. I'm not sure who m change/rotate tires. She came in explained things and I was then on my way. Loved my experience and will def use service again. I'm not sure who my technician was to rate him. More

Noticed a problem with steering and brakes, took in on a Saturday afternoon. Truck was diagnosed Monday, I approved work to be done. Parts were ordered and I got my truck back Thursday of the same week. Saturday afternoon. Truck was diagnosed Monday, I approved work to be done. Parts were ordered and I got my truck back Thursday of the same week. More

Always have a pleasant experience at Joe Machens Capital City Ford, whether it's buying or leasing a new vehicle, or having service done. Dealership personnel have always treated me well. City Ford, whether it's buying or leasing a new vehicle, or having service done. Dealership personnel have always treated me well. More

Good experience will bring my car back for next oil change. They got my car in and serviced in a short period of time. That meant a lot. change. They got my car in and serviced in a short period of time. That meant a lot. More

Call center idea is terrible no ability to get any information. Service techs were great but had to pay for a loaner (not a Lincoln either). information. Service techs were great but had to pay for a loaner (not a Lincoln either). More

They got us in and out quickly. Everyone was helpful.. they told us when to come so the wait would be less. In these times that’s important. they told us when to come so the wait would be less. In these times that’s important. More

Work done on time and well done. I have been a customer for a long time and the service continues to be excellent. Thanks for a job well done for a long time and the service continues to be excellent. Thanks for a job well done More