Joe Machens Capital City Ford - Service Center

I am very disappointed in the service that was done on the truck it didn’t fix the issue I don’t understand how a manufacturer can get away with building such junk and still be in business I used to be a the truck it didn’t fix the issue I don’t understand how a manufacturer can get away with building such junk and still be in business I used to be a ford man now I am not I am very disappointed that a vehicle can’t last five years anymore if you want to give me my money back my number is(573) 619-8661 . Signed the owner of a peace of junk More

fine job they've taken good care of me the few times I've needed service. Pleasant to work with and courteous plus efficient and good to their word. they've taken good care of me the few times I've needed service. Pleasant to work with and courteous plus efficient and good to their word. More

This was the best overall experience I have had with getting my car service. My service man was very friendly & professional & I enjoyed the complimentary refreshments. Even thought I don’t own a Ford, getting my car service. My service man was very friendly & professional & I enjoyed the complimentary refreshments. Even thought I don’t own a Ford, I was treated with same courtesy. Big Shout Out for Joe Machkins Ford & his amazing team! More

I always bring my Mustang to this dealership for regular service. This time I came for my 10k oil change and tire rotation. In and out in 1 hour. service. This time I came for my 10k oil change and tire rotation. In and out in 1 hour. More

I was very pleased with the servicing of my vehicle. My call the day before and the greeting, handling, and servicing of my vehicle was very satisfactory and truly appreciated. Thank you very much. God Ble call the day before and the greeting, handling, and servicing of my vehicle was very satisfactory and truly appreciated. Thank you very much. God Bless you. Service person was J E. More

It was my first time at this facility and I appreciated the friendly and knowledgeable staff. I also appreciated the variety in the beverage choices in the waiting lounge. the friendly and knowledgeable staff. I also appreciated the variety in the beverage choices in the waiting lounge. More

The service department was helpful and great to deal with- and I was taken care of right away- I am very happy with Machens Ford - with- and I was taken care of right away- I am very happy with Machens Ford - More

Quick and friendly service. I was able to update my car on a recall notice. Steve was able to get me in and out. Thanks! on a recall notice. Steve was able to get me in and out. Thanks! More

Delighted with service at Machens Quick Car service Had been notified of recall so went to Service Center. Patient tech looked up recall and found that it was in error--no recall on the items mentioned Had been notified of recall so went to Service Center. Patient tech looked up recall and found that it was in error--no recall on the items mentioned on the notification. He did find a "door ajar" and "brake" recall that I have had no problem with. It was past due for servicing my car and he said he could take care of that. I was in and out within 30 minutes. I'm delighted with the care I received. More

All the staff were friendly and helpful. Great service as always. Kids love the games and refreshments. I would never go anywhere else. 100% satisfied. 🙂👍 always. Kids love the games and refreshments. I would never go anywhere else. 100% satisfied. 🙂👍 More