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Joe Machens Hyundai - Service Center

Columbia, MO

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153 Reviews

153 Reviews of Joe Machens Hyundai - Service Center

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May 31, 2015

Service Department and sliding side doors Took Entourage van in because sliding doors weren't fully opening. Two new modules and $500 later they still don't work properly. Third complaint abou More

by rlgoser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 19, 2015

Sales and service The sales department is top notch. Very friendly and in tune with the customer. The service department staff are very friendly and efficient. I have More

by mb54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Schoonover, Rob Chen
Jul 13, 2015 -

Joe Machens Hyundai responded

I'm happy to hear you had a great experience with both our sales and service departments. We truly appreciate you business and loyalty.

March 17, 2015

No Hassle Service with a SMILE As usual, it was a pleasure dealing with the service department and bumping into my salesman. They got my truck fixed up in a jiffy and even ran it t More

by junglejend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
He is not listed. Third desk from the front! :)
Apr 15, 2015 -

Joe Machens Hyundai responded

Awesome! Thank you for your review and your business. We look forward to seeing you again!

December 11, 2014

Great service My 2012 Genesis was in for new tires, all wheel alignment and a software update. George Pannell took care of everything. He arranged everything and c More

by Bill Southworth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Pannell
Dec 19, 2014 -

Joe Machens Hyundai responded

We appreciate your business and your review Bill! I'm glad George could provide you with great customer service while you were getting your 2012 worked on. Come see us again!

December 08, 2014

Fantastic Service I was so impressed with my latest service for my 2009 Hyundai Santa Fe (which is my usual experience). I took my car in for a warranty issue, which t More

by jennifer.mantle.37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rebecca
Dec 19, 2014 -

Joe Machens Hyundai responded

Thank you for taking the time to leave us a review Jennifer. It sounds like Andrew, Rebecca and our team could help get you where you needed to go in a timely manner. We truly appreciate your business in both our sales and service department and look forward to seeing you again!

August 27, 2014

Best posissible service George has always been an outstanding service rep and has never dissapointed me,\. he makes me feel like he is interested in what I have to say when r More

by rbell15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Petrovic, George Pannell
Aug 28, 2014 -

Joe Machens Hyundai responded

Thank you for your kind review! I will pass along your words to our Service Manager. We appreciate your business and hope to see you in the future.

August 09, 2014

Excellent service! I would like to recommend Hyundai to everyone due to its excellent sale and maintenance service. I've compared several other brands but believe that H More

by sherryma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mardini Dy, George Pannell
Aug 11, 2014 -

Joe Machens Hyundai responded

We think Hyundai is the best brand too! Thank you for your kind words on both our sales and service teams. We believe that excellent customer service is always our #1 priority. We appreciate your business!

August 03, 2014

Great Service! It never fails to amaze me! I visit a Machens Service center I can't find anything to complain about! A great and friendly place! More

by rlgoser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Moore
Aug 04, 2014 -

Joe Machens Hyundai responded

Thank you! Excellent customer service is always our #1 priority at every Joe Machens dealership. We appreciate your business!

July 31, 2014

Excellent Service! I can't say enough about how great the service department and shuttle driver was. I had a great experience and was treated like they really cared. Ver More

by MLStafford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 31, 2014 -

Joe Machens Hyundai responded

Thank you for your kind review and your business. Excellent customer service is always our #1 priority. We look forward to seeing you again!

July 24, 2014

The best dealership in Columbia I love this dealership and it's so convenient to set up my oil changes and general maintenance online!! We come back all the time for all our auto nee More

by christine.hueske
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Backers
Jul 25, 2014 -

Joe Machens Hyundai responded

Thank you Christine for your review! I'm glad our staff has made servicing your vehicle easy and convenient. We appreciate your business and look forward to seeing you in the future!

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