Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Joe Machens Toyota

Columbia, MO

Overview
Employees
Reviews
Vehicles
4.0
1,419 Reviews
Joe Machens Toyota is number #1 volume Toyota Dealer in Mid-Missouri. From the moment you walk into our Brand New 65000 sq. ft. building with our state of Art Showroom, you will see our commitment to Customer Service is second to none.We offer to all our Guest Complementary Icy Machine, Starbucks Coffee,Ice Cream, Snacks and Soda dispenser with over 100 flavors of Soda. And if that is not enough, we built a Arcade Room with NASCAR Pinball, variety of other games. We strive to make your experience with Joe Machens Toyota a good one – for the life of your vehicle. Take a Look at our large inventory of New Corolla, Camry, CH-R, Yaris IA, Corolla Hatchback, 86, Avalon, Prius, Venza, Rav4, Sienna, Highlander, Tacoma, and Tundra vehicle's, on our Web Site. Whether you are in Columbia, Jefferson City, Boonville, Moberly, Mexico, or Fulton and need to Purchase, Lease, Finance, or Service a New Toyota or any of our 1300 Pre-owned vehicles, you’ve come to the right place. Feel feel to stop by or call 5736-814-6980 to schedule your private showing.
Contact Dealership
View Awards

1180 Vandiver Dr

Columbia, MO

65202

Directions

By Type

Showing 1,419 reviews

January 01, 2020

air bag recall 2003 toyota I was very pleased with the quick and courteous response I got in the service department. The waiting room and the speed the job was done was very nic More

by drnave
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
Report | Print
Jan 02, 2020 -

Joe Machens Toyota responded

Thank you! We appreciate you letting us know about your experience with our Service Dept. Let us know if you need anything else or have any questions, we'll be glad to help.

December 31, 2019

Great to do business with. Would recommend. Took me same day and was fixed in just a few hours. Gave some recommendations because I have an older car More

by jbayless
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Report | Print
Jan 02, 2020 -

Joe Machens Toyota responded

Thank you for the 5 star review for our Service Department! We are glad to hear they were able to get the issue fixed for you quickly. Give us a call if you have any questions about your car, we'll see what we can do to help out. Thank you!

December 22, 2019

Terry is always very easy and accommodating. Thank you for allowing me to drop my vehicle off on such short notice to have airbag recall performed. More

by Brad
Recommend Dealer
Yes
Employees Worked With
Terry Pruett, Randy Oliver
Report | Print
Dec 23, 2019 -

Joe Machens Toyota responded

Hi Brad, Thanks for the 5 star review and kind words for Terry Pruett! Great to hear he was able to get you in quickly and get the airbag recall taken care of. Just give Terry a call if you have any questions. Thank you for your business, we hope to see you again. Happy Holidays!

November 25, 2019

Great service trip. Got help with an issue that I’ve had since car was new. Greatly appreciate that good follow through was applied to my issue. More

by mjoneson4
Recommend Dealer
Yes
Employees Worked With
Robert “Cole” Rackers
Report | Print
Nov 26, 2019 -

Joe Machens Toyota responded

Thank you for the 5 star rating for our Service Dept. Great to hear they were able to help you with the problem you were having with the car. Give us a call if you have any questions. Thank you again, we appreciate your business.

November 19, 2019

Kamille was awesome to work with and very responsive every time we talked over the phone especially since I was working with her from oot! More

by Fink
Recommend Dealer
Yes
Employees Worked With
Kamille
Report | Print
Nov 19, 2019 -

Joe Machens Toyota responded

Thank you for the 5 star review for Kamille! We think she is awesome, too, but it certainly means more when it comes from a customer! Much appreciated and we hope to see you again! Thank you!

November 12, 2019

Very friendly and professional experience. Took our van in for noise under front end that was worrying us. Took very little time for technician to find minor problem for cheap fix. Let’s me know they can b More

by nowlingnc
Recommend Dealer
Yes
Employees Worked With
Cole Rackers
Report | Print
Nov 13, 2019 -

Joe Machens Toyota responded

Great review for Cole Rackers and our Service Dept! We love it! Glad to hear we were able to take care of the noise for you. If you need anything else, just let us know and we'll be glad to help out. Thank you for the great review, we very much appreciate it!

November 01, 2019

Great personal service to maintain my vehicle. Love the free car wash and effort made to keep my vehicle in top condition. Will definitely use their services again. More

by Pescador
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Oliver
Report | Print
Nov 01, 2019 -

Joe Machens Toyota responded

We sure hope you do use our Services again! Thank you for the great 5 star review for our Service Dept, we appreciate it. The car wash is just one of our ways of saying "Thank You".

September 29, 2019

Good price and great service Raphael was great. The process was seamless.They made buying a car pretty easy and they have snacks and a game room if you get bored More

by Finbar 33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Romero
Report | Print
Sep 30, 2019 -

Joe Machens Toyota responded

Thank you for the 5 star review for Raphael! We love hearing that we were able to make the buying process and easy one for you. That's our goal! And, glad you liked the snacks and game room, it makes the wait easier.

August 05, 2019

Rude employees Called to make appt.—lady who answered was rude. Took my car in for my appt.—service rep. was very rude, didn’t care about anything I had to say & had More

by gac1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know name of persons I talked to on phone to get appt. Both were rude., Matthew Reid
Report | Print
Aug 06, 2019 -

Joe Machens Toyota responded

I’m sorry to hear about your experience with getting your car serviced. I am going to forward your review to our management team for review and request that someone reach out to you. And, yes, we are taking a little longer in getting cars serviced right now. The only other Toyota dealership in the area was destroyed by the tornado that went through here a few weeks ago. So we have been inundated with calls for sales and service from not only our regular customers, but from people from the surrounding area. We are trying our best to help everyone as quickly as possible. We hope to get back to normal as soon as the other Toyota dealership is able to reopen. We do apologize for the delay.

July 29, 2019

Great car/Great Service I hate car shopping and haggling over the price. I was able to get the vehicle I wanted at the price I wanted. Extremely pleased with the whole proce More

by ADW1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Botham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2019 -

Joe Machens Toyota responded

Thank you for the 5 star review and great review for Greg, Dean and the rest of our team! We know the car buying process can be sometimes onerous, but with experienced people like Greg and Dean, it can really make the difference. Thank you for your business and recommendation, we really appreciate it!

1
...
9
10
11
...
142