Joe Machens Toyota

Dean was great to work with. He gave excellent customer service and was very informative. He also was very patient and showed great concern in my family getting a deal that could work for us. Thanks again service and was very informative. He also was very patient and showed great concern in my family getting a deal that could work for us. Thanks again to him for his great service. I would highly recommend him to anyone looking for a new or used vehicle. More

I love my new Toyota Rav4 that the folks at Joe Machens Toyota helped me purchase. I shopped several places but they made me feel like they really appreciated my business. Kate the Toyota sales manager was Toyota helped me purchase. I shopped several places but they made me feel like they really appreciated my business. Kate the Toyota sales manager was especially helpful in explaining how all the gadgets on my new car worked. No other dealer I went to did that. More

I had a very positive experience with Machens Toyota, and I suppose one could also say Machens BMW, as Toyota helped facilitate my purchase through the other location as well. Mr. Kellar, the manager, was f I suppose one could also say Machens BMW, as Toyota helped facilitate my purchase through the other location as well. Mr. Kellar, the manager, was free and was able to personally assist me with my purchase. I received a fair price, and did the small things too. More

I RATED ALL 5'S BECAUSE THE OVERALL EXPERIENCE WAS QUITE PLEASANT. ALL EMPLOYEES ARE QUITE KNOWABLE IN ALL THEIR RESPECTIVE DEPARTMENTS.ALL SERVICE WORK HAS BEEN DONE ON TIME AND WITH GOOD QUALITY. PLEASANT. ALL EMPLOYEES ARE QUITE KNOWABLE IN ALL THEIR RESPECTIVE DEPARTMENTS.ALL SERVICE WORK HAS BEEN DONE ON TIME AND WITH GOOD QUALITY. More

I would not go anywhere else. Dan Keller isthe most ervice oriented businessman I have ever dealt with. Dealing with Machens is like dealing with family! That is Why I gave the rating I I did, ervice oriented businessman I have ever dealt with. Dealing with Machens is like dealing with family! That is Why I gave the rating I I did, More

The service department is excellent. I personally have purchased 7 cars from this dealership. The sales and financing departments should be commended for the outstanding professionalism. Would make my 8th purchased 7 cars from this dealership. The sales and financing departments should be commended for the outstanding professionalism. Would make my 8th purchase from this dealership. :) More

I was looking for a used m series BMW , I worked with dean and he said that they did not have one in stock. But if one came in that he would give me a phone call.. yea right, how many times have I heard dean and he said that they did not have one in stock. But if one came in that he would give me a phone call.. yea right, how many times have I heard that from a salesman. Several weeks past, sure enough I receive a call from dean and the dealership had just traded for m5 bmw .. without having to askhe sent me pictures. I though he had forgotten about me. How refreshing it was to learn that someone these days will keep there word. Dean did not know at the time but I would have paid the asking price. That said, he gave me a fair discount. What surprised me the most is his vast knowledge about the 2006 BMW, being that he work at Toyota store. The low pressure and professional approach show me that from managment on down that Joe machens Toyota has set the bar in Columbia More

I buy all my cars there. The GM makes sure that the salemen give me the best deal from the get go so I don't have to waste my time haggeling back and forth. salemen give me the best deal from the get go so I don't have to waste my time haggeling back and forth. More

Professionals and courteous, you would be nuts to go anywhere else for a new Toyota,used Toyota Or other car! Great quick service and parts anywhere else for a new Toyota,used Toyota Or other car! Great quick service and parts More

These people are money hungry, they don't care if there is really a problem with your vehicle or not or even if its under warranty or not, all they want is your money. There vehicles are crap and their cus is really a problem with your vehicle or not or even if its under warranty or not, all they want is your money. There vehicles are crap and their customer service is ridiculous. I bought a vehicle from them 2 years ago, that same winter we slid threw a stop light on an ice patch an in means to stop before going into traffic we pulled the e-brake which NEVER worked, we call them and they b.s. with us about how used vehicles aren't required to have e-brakes, would have been nice to know the car i bought didn't have an e-brake, along with broken parts, multiple things went wrong with our vehicle and it took them months to get us in to fix it all because our warranty covered it. My friend also bought a vehicle from them and they kept telling her there was nothing wrong with her car when multiple local mechanics said there was, they tried to make her wait to get it fixed until she went over her 100,000 miles so her warranty would be expired. NEVER buy a vehicle from them unless you want to be out a ton of money, time, and reliable vehicle!!! More