Joe Machens Toyota

Great service. All personnel we're friendly and helpful. Service was completed in an hour while we waited. My husband is handicapped and personnel placed his walker All personnel we're friendly and helpful. Service was completed in an hour while we waited. My husband is handicapped and personnel placed his walker in the car fore Me. More

Everything was handled fast and efficient This dealership works with it's customers to make sure everyone involved is happy and satisfied with the service they receive. They want happy satisfi This dealership works with it's customers to make sure everyone involved is happy and satisfied with the service they receive. They want happy satisfied customers to pass on a good experience to their families and friends. More

Service I dropped my vehicle off for an oil change and 55,000 mike service per my Toyota care plan. I dropped off T 7am and my vehicle wasn’t completed unt I dropped my vehicle off for an oil change and 55,000 mike service per my Toyota care plan. I dropped off T 7am and my vehicle wasn’t completed until 250pm. I wasn’t told that it would be ready so late until I called at 1pm for an update. The shuttle service only runs every 30 minutes and is not convenient as there isn’t even a kiosk to meet to ensure you are on a list for the shuttle. You just have to hope you are within earshot when the driver walks through the building before he gets in the car. I picked up my vehicle at 340 and the fluids weren’t even topped off. I just recently moved from Escondido Ca and didn’t realize how much better the service was until I had something to compare it to. I will most likely base my next service around a road trip so as to avoid this service center More

Went ok Went well. Only had one issue. Over all, it went well. People were friendly and professional. They kept me mostly informed of what was going on with t Went well. Only had one issue. Over all, it went well. People were friendly and professional. They kept me mostly informed of what was going on with the process. More

Pleased I called an hour and half before closing time and they worked me in because I had to leave town. The employees are always kind , knowledgeable and hel I called an hour and half before closing time and they worked me in because I had to leave town. The employees are always kind , knowledgeable and helpful. My husband and I have been customers for 20 years. More

Efficient and professional, but busy Well, Toyota provides qualified cars, balanced with prices and performance, however the sellers are busy, Customers can’t get enough indications for t Well, Toyota provides qualified cars, balanced with prices and performance, however the sellers are busy, Customers can’t get enough indications for the function, I have to read the manual by myself , that’s a drawback, anyway I’m glad to have this SUV, it’s a good vehicle. More

Great second buying experience with machens Toyota. Will only buy from Chick!! This is the second car I bought from Chick. Always a good experience. Chick goes above and beyond to satisfy his customers. Will only buy from Chick!! This is the second car I bought from Chick. Always a good experience. Chick goes above and beyond to satisfy his customers. More

Toyota Care Service Very pleased with the service I received and have received for the past 2 years. I am a widow and like knowing I can trust the honesty. Very pleased with the service I received and have received for the past 2 years. I am a widow and like knowing I can trust the honesty. More

Camry purchase Salesman was very informative. I felt comfortable talking to him. Finance officer was also good and very respectful of our time. We were able to tell Salesman was very informative. I felt comfortable talking to him. Finance officer was also good and very respectful of our time. We were able to tell them exactly what we wanted and found the best deal. More

Friendly, patient Chick and the rest if the staff were great to work with. They were very patient thought out the whole process and answered my questions to the best of Chick and the rest if the staff were great to work with. They were very patient thought out the whole process and answered my questions to the best of their ability. More