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Joe Machens Toyota

Columbia, MO

3.9
1,424 Reviews
Joe Machens Toyota is number #1 volume Toyota Dealer in Mid-Missouri. From the moment you walk into our Brand New 65000 sq. ft. building with our state of Art Showroom, you will see our commitment to Customer Service is second to none.We offer to all our Guest Complementary Icy Machine, Starbucks Coffee,Ice Cream, Snacks and Soda dispenser with over 100 flavors of Soda. And if that is not enough, we built a Arcade Room with NASCAR Pinball, variety of other games. We strive to make your experience with Joe Machens Toyota a good one – for the life of your vehicle. Take a Look at our large inventory of New Corolla, Camry, CH-R, Yaris IA, Corolla Hatchback, 86, Avalon, Prius, Venza, Rav4, Sienna, Highlander, Tacoma, and Tundra vehicle's, on our Web Site. Whether you are in Columbia, Jefferson City, Boonville, Moberly, Mexico, or Fulton and need to Purchase, Lease, Finance, or Service a New Toyota or any of our 1300 Pre-owned vehicles, you’ve come to the right place. Feel feel to stop by or call 5736-814-6980 to schedule your private showing.
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1180 Vandiver Dr

Columbia, MO

65202

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Showing 1,424 reviews

June 22, 2018

Took forever All I needed was to have my satellite radio checked, took 6 hours and had to take an Uber to work. $1200 to fix module. More

by GRUNDY.MCB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Lee
Jun 22, 2018 -

Joe Machens Toyota responded

We are very sorry to hear you had a less than exceptional experience. We will alert our management team of this situation and investigate further. We do strive for quality customer service and appreciate your honest feedback, as it helps us improve in the future. Again, we sincerely apologize for the inconvenience this has caused.

June 22, 2018

Another excellent service experience Terry Pruett consistently makes my service experience exceed all expectations. His experience and trust-worthy advice has made me confident that Joe M More

by john.wm.crane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Jun 23, 2018 -

Joe Machens Toyota responded

John, thank you so much for the great feedback about your experience with Terry and our service team! We are very happy to have you as a loyal customer! We appreciate you and your business!

June 22, 2018

Terry was great I will definitely be back they did very thorough work very good work and let me know what things need to be changed or will need to be change in the f More

by jrsampson01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Jun 23, 2018 -

Joe Machens Toyota responded

Thank you for the positive review! We are happy to know you had a great experience with Terry and our team! We appreciate you and your business!

June 22, 2018

Very timely, courteous, & sensitive to my immobility. Thad extremely knowledgeable with my car. My change of needs did not disturb him. He worked thru the change & made my change in plan possible. More

by HARRYHARMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thad Torgerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim, (documents)
Jun 23, 2018 -

Joe Machens Toyota responded

Harry, thank you for the positive feedback! We love hearing you had a great service visit with Thad and our team! We appreciate you!

June 22, 2018

Excellent experience Everything was done as explained and expected. Everyone from service staff to courtesy car drivers were friendly and on time. Always a pleasure having More

by RPERKINS65203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard, Dave, Dominique Warrick, Matthew Reid
Jun 23, 2018 -

Joe Machens Toyota responded

We are very happy to hear you had an excellent experience with our team! We appreciate the kind words and positive feedback! Thank you for your business!

June 22, 2018

Exceptional Great Experience I visited Joe Machens Toyota Scion looking to invest in a vehicle to get around in. Becky greeted me with such a warm welcoming smile. She allowed me More

by JOYCE_BOWNES2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Lynch
Jun 23, 2018 -

Joe Machens Toyota responded

Joyce, thank you so much for sharing your positive experience with Becky and our team! We appreciate your kind words and are happy to hear you had a pleasurable and meaningful experience, as well! We appreciate you and your business!

June 22, 2018

Outstanding Danny was very helpful and not pushy. Gave me the deal I wanted the first time. I have bought a lot of cars and this was the easiest by far. More

by Happy7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Gingerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2018 -

Joe Machens Toyota responded

We are happy to hear Danny and our team made sure you had a great car-buying experience! We appreciate you and your positive feedback! Thank you again for your business!

June 21, 2018

Amazing service! Dean is just so Helpful and knowledgable about the vehicles! Very thankful for his patience and understanding of what I needed. Don’t think I could ha More

by Swarfel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback! We love to hear that you had an amazing service experience! We appreciate you!

June 21, 2018

Professional The service department and our salesman went out of their way to ensure we had a positive experience. We were having troubles with our radio and they More

by FEZZ232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chick Ashworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Pruett
Jun 21, 2018 -

Joe Machens Toyota responded

We are very happy to hear you had a positive experience with us! We appreciate you and your business! Thank you for your feedback!

June 21, 2018

Great service Friendly staff. Relaxing waiting environment. Kids friendly. The staff were friendly. I dropped the car and entered the waiting area until the servi More

by HA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Jun 21, 2018 -

Joe Machens Toyota responded

Thank you for the kind words and positive feedback! We are glad to know you had a great experience at our dealership! We appreciate you!

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