Joe Machens Toyota

Mark Portillo is just awesome to deal with. Very courteous with quick answers If you are shopping for a Toyota, I highly recommend that you seek him out for fair and very honest dealings. courteous with quick answers If you are shopping for a Toyota, I highly recommend that you seek him out for fair and very honest dealings. More

Would have gotten a higher rating if they would have washed my car. I also thought it was strange that there wasn’t a Camry on the lot washed my car. I also thought it was strange that there wasn’t a Camry on the lot More

I have always had a positive experience with them in sales and service, except the one time they failed to tighten the drain plug, and I live 25 miles away. The next morning my garage floor was cover sales and service, except the one time they failed to tighten the drain plug, and I live 25 miles away. The next morning my garage floor was covered with oil and I had to drive back and get it redone. They gave me a bag of oil soaker to clean it up myself. I appreciate the complimentary car wash. More

paula did a great job ihad problems trying to find out what was wrong with my car.paula went out of her way to get me on the road. one of the problems had parts on back order she spent extra time look what was wrong with my car.paula went out of her way to get me on the road. one of the problems had parts on back order she spent extra time looking for the part so i could get back on the road and the mechantic over . great great service More

Sixteen years of great customer service....Clay does an outstanding job! Not sure why the review needs to be 25 words... I can send a compliment in much fewer👍 outstanding job! Not sure why the review needs to be 25 words... I can send a compliment in much fewer👍 More

Great service- I would definitely refer my friends and family! The dealers and staff were very kind and easy to work with- and no pressure! family! The dealers and staff were very kind and easy to work with- and no pressure! More

1pm Dr appt in KC. The engine light came on at 6:30 am and had meeting at 7. Went to meeting and took car to Machens at 8am. Matthew said they would check it out. Natalie at rental desk said she didn’t th and had meeting at 7. Went to meeting and took car to Machens at 8am. Matthew said they would check it out. Natalie at rental desk said she didn’t think she had any vehicles available. But she quickly checked, found one and said let me verify this is ready to go. Apparently someone had stayed late to clean up a 2020 RAV4 and it was available. We were able to make the trip for my wife’s surgery due to Natalie’s and the fore mentioned person’s extra effort The service depart diagnosed the Sienna’s problem and keep us well informed. Thank you so much for the great service. More

Joe Machens Toyota has never disappointed my family in the service department! The regular maintenance checks are reassuring + good people & amenities; good location; helpful ; GREAT! the service department! The regular maintenance checks are reassuring + good people & amenities; good location; helpful ; GREAT! More

Not too bad to work with, for a car dealer. No undue pressure, but they do want the sale and try to talk you into it. I was pretty happy with the result and that’s the main thing. pressure, but they do want the sale and try to talk you into it. I was pretty happy with the result and that’s the main thing. More

Sam Warfel was an excellent salesman who helped me get into my dream car quickly and easily! He did not push me toward products or features I did not want and listened carefully to my needs before making into my dream car quickly and easily! He did not push me toward products or features I did not want and listened carefully to my needs before making a recommendation. 10/10 More