Joe Machens Toyota

Best of the Best Jaime is the most kind and patient salesperson we have ever dealt with. We went to Toyota not knowing what kind of vehicle we were looking to buy. Jai Jaime is the most kind and patient salesperson we have ever dealt with. We went to Toyota not knowing what kind of vehicle we were looking to buy. Jaime recommended the RAV4. We decided the RAV4 was exactly what we needed. We wanted to sell our car before we bought the RAV4. Jaime patiently waited for about 3 weeks for us to come back for the RAV4. Approximately 2 months later we called and told Jaime we needed a good used vehicle for one of our kids. Jaime was able to find a good used vehicle within a day. We visited several of the Joe Machens dealerships in our search of the right vehicle prior to going to Toyota. Jaime listens and cares about his customers. We highly recommend Jaime to all our friends and family looking to buy a vehicle. More

Buying a 2014 FJ Cruiser Most of the details of this transaction was done on the internet between Mr. Hovis and I. When I arrived and we both said yes there wasn't much left Most of the details of this transaction was done on the internet between Mr. Hovis and I. When I arrived and we both said yes there wasn't much left to do and I was out the door. This made trading and buying your vehicle an enjoyable transaction. The two Machen' employees I worked with were very knowledgeable and helpful. Yes I will remember this and share it with others. Thank you, John Wagemann More

wonderful They were very informative and helpful. They gave quick friendly service and speedy follow up, would definitely recommend!!! Jamie gave great consider They were very informative and helpful. They gave quick friendly service and speedy follow up, would definitely recommend!!! Jamie gave great consideration and advice in my trading and buying process. She made sure I was satisfied and I really appreciated her service and follow up! More

Rafael Romero at Joe Machens Toyota, Columbia, MO I lucked into Rafael Romero in the showroom at Joe Machens Toyota in Columbia, MO a few years ago and have been back to him for automobile needs ever I lucked into Rafael Romero in the showroom at Joe Machens Toyota in Columbia, MO a few years ago and have been back to him for automobile needs ever since. We have purchased 4 vehicles through him, always receiving superb service, advice and consideration of our needs. When any concern arose, Rafael addressed it immediately and satisfactorily. More

My happiest experience buying a new Car! Very pleased with the exceptional and pleasurably job done by everyone at Joe Mâchéns Toyota. It was a real erasure dealing with Jamie Wilson. He did Very pleased with the exceptional and pleasurably job done by everyone at Joe Mâchéns Toyota. It was a real erasure dealing with Jamie Wilson. He did an outstanding job. I will be back. I have told everyone who asked where I got my Toyota "I bought it at Joe Mâchéns." When ready to trade again I will certainly come bak there. GREAT JOB EVERYONE!!!! More

Relatively quick process It didn't take too long and the car (for the most part) fit all the criteria we had before coming in. Sale did feel pushy when we came in just to see It didn't take too long and the car (for the most part) fit all the criteria we had before coming in. Sale did feel pushy when we came in just to see our options though. More

Fourth Vehicle This is the fourth vehicle I've purchased here and the service is always top notch. I asked Bert to find a truck that suited my needs and he delivere This is the fourth vehicle I've purchased here and the service is always top notch. I asked Bert to find a truck that suited my needs and he delivered exactly what I was looking for at a great price. I can't recommend this dealership enough. From the General Manager, Dan, to the service porters, they go above and beyond what's expected. If your looking for a trustworthy dealership, then this is your place. More

Ease of purchasing a new vehicle from a pro sales staff My experience with Joe Machens Toyota is incomparable to any of my prior purchases. The Sales staff, delivery specialist and finance director were al My experience with Joe Machens Toyota is incomparable to any of my prior purchases. The Sales staff, delivery specialist and finance director were all professional, customer service oriented and friendly individuals. The staff is willing to provide exemplary services. A truly enjoyable financial transaction with no problems. I would recommend Machens Toyota to any prospective buyer of Toyota or used vehicles. Thank you to Joe, Thad and Peter. More

Not your dad's experience From start to finish, this was a pleasant, stress-free experience. We were considering the Prius or Camry Hybrid. Danielle, in Sales, listened to our From start to finish, this was a pleasant, stress-free experience. We were considering the Prius or Camry Hybrid. Danielle, in Sales, listened to our needs/wants and was very helpful in navigating our introduction to hybrid vehicles- and modern technology. Getting a fair/reasonable price with no pressure to add unwanted extras was also very nice. Jeff, in Finance, handled the paperwork as if we were long-time friends, not merely another nameless couple. Peter's detailed "how-to-operate" introduction/familiarization was nothing short of amazing! His patient style with two "oldsters", including a tour of the service department, gave me the confidence to drive home as well as knowing we'd be treated well after the sale. The respect we received from the entire staff was the finest we've experienced in 40 years of shopping for vehicles. We're sure to share this with our friends More

First Toyota Being this is my first Toyota I wasn't sure what to expect. Dean Hovis was the salesperson I dealt with. I explained to him what I wanted and that I w Being this is my first Toyota I wasn't sure what to expect. Dean Hovis was the salesperson I dealt with. I explained to him what I wanted and that I was looking at the RAV4 and the Mazda and a Nissan Rogue. I showed what I had for trade and we went from there. Dean was extremely professional and let me take a vehicle to the wife for a test drive. After she had test driven all vehicles she selected the RAV4. That is when we got down to the dickering. I told them what I would offer, they countered once , I made another offer, we agreed. Then Dean went to work locating and having the vehicle color she wanted shipped to Columbia and prepared for delivery. Roberto was quick and courteous in arranging the financing, and even sprung for a fee appetizer at his family resteraunt. It was delicious. Once the vehicle arrived they were timely and had the vehicle all prepped to drive away. One thing I wil say, don't get rid of Peter. What a person you have to leave a lasting impression on a customer. He made sure we knew all about our new vehicle and were assured if we had any further questions to just call. Excellent experience. More