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Joe Machens Volkswagen
Columbia, MO
2,092 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,092 reviews
May 20, 2020
Excellent service. Went above and beyond to meet my wants and needs in any way possible! Loved being able to leave that day with my new car. 10/10 recommend. and needs in any way possible! Loved being able to leave that day with my new car. 10/10 recommend. More
by kaiadenise12
Verified CustomerEmployees Worked With
Michael Glasgow
Helpful May 20, 2020
Phoned in to arrange an oil change. Spoke with both JC Phoned in to arrange an oil change. Spoke with both JC and Tom. They explained that even oil changes needed an appointment due to COVID-19. Tom let k Phoned in to arrange an oil change. Spoke with both JC and Tom. They explained that even oil changes needed an appointment due to COVID-19. Tom let know about $10 discount available on line. Upon arrival Tom met me and checked my car in and pointed out the waiting area and available refreshments. Done in an hour and Tom went over everything done to my vehicle. Great, great service and employees. Will b back next time! More
by ANDY ESTABROOKS
Employees Worked With
Tom Turner, John "JC" Collier
May 19, 2020
The sails man Michael was great. I am extremely disappointed with the dealership as I am yet to receive a title. The car was purchased over two months ago. I have not received any response as to th disappointed with the dealership as I am yet to receive a title. The car was purchased over two months ago. I have not received any response as to the reason for delay from the dealership after several inquiries. More
by J.HUTSON55
Employees Worked With
Michael Glasgow
May 19, 2020
Great customer service, professional and honest. They get me in on time are courteous and supportive. The building is clean well organized and comfortable. Thank you me in on time are courteous and supportive. The building is clean well organized and comfortable. Thank you More
by elong0092
Employees Worked With
Tom Turner, John "JC" Collier, Michael Soukup, Joe Hawkins
May 19, 2020
Great customer service. Called ahead and they had everything waiting for me when I arrived. A hassle free experience and would recommend everyone to go see them! everything waiting for me when I arrived. A hassle free experience and would recommend everyone to go see them! More
by Wproffitt
Employees Worked With
Anthony Heaper, Sam Torseen
May 18, 2020
Dealership got me my new car out of state delivery and all. Great communication and sales force was extremely helpful the entire process. Thnx gang! all. Great communication and sales force was extremely helpful the entire process. Thnx gang! More
by Creativeaquatic@gmail.com
May 12, 2020
Amazing experience all the way around. Drove 2 hours to buy car from them. Great price and no pressure selling. Couldn’t be more happy with my purchase. Finance was able to beat my pre approved rate too, s buy car from them. Great price and no pressure selling. Couldn’t be more happy with my purchase. Finance was able to beat my pre approved rate too, so a win there too. More
by ADNOP
May 10, 2020
Joe Machens Volkswagen made buying a car a great experience. Jonathon Martin found the perfect car for me & Anthony Heaper made sure that I understood the financial aspects. 10/10 would recommend. experience. Jonathon Martin found the perfect car for me & Anthony Heaper made sure that I understood the financial aspects. 10/10 would recommend. More
by ciarak
Employees Worked With
Anthony Heaper, Jonathon Martin
May 08, 2020
It’s nice to have a car buying and serving experience where you feel like a family member . Keep up the good work and personal touch. where you feel like a family member . Keep up the good work and personal touch. More
by kphulen
Employees Worked With
Michael Glasgow, John "JC" Collier, Joe Hawkins
