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Joe Machens Volkswagen

Columbia, MO

4.5
2,091 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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1200 Vandiver Dr

Columbia, MO

65202

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Showing 2,091 reviews

April 24, 2020

Sam was great to work with and worked with my budget to get me the best dealt possible. i was taken well care of and I was very satisfied. More

by jpodoliak
Recommend Dealer
Yes
Employees Worked With
Anthony Heaper, Sam Torseen
Apr 27, 2020 -

Joe Machens Volkswagen responded

Excellent review! Thank you so much for the 5 star rating for Sam. Great to hear you are "very satisfied" with the deal and were well taken care of. That's the way it should be. Thank you again, we are here if you have any questions.

April 22, 2020

Routine oil change and checkup Clean waiting area and business. Very professional and friendly service department. I was impressed by the thoroughness of their work and the cleanl More

by Thagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John "JC" Collier
Apr 23, 2020 -

Joe Machens Volkswagen responded

Thank you for the very nice review for our Service Dept. We've always done our best to keep our service and sales areas clean for our customers. We have added additional sanitizing and cleaning materials during this time to keep our customers and employees as safe as possible. Thank you again, we appreciate it.

April 21, 2020

My husband, Randy, and I came in to have our car serviced last Tuesday. We were given courtesy and had a good experience. We were pleased how they talked to us about an upcoming tire concern we had for next More

by 22RGSTEVENS
Recommend Dealer
Yes
Employees Worked With
Tom Turner, John "JC" Collier, Michael Soukup, Joe Hawkins
Apr 22, 2020 -

Joe Machens Volkswagen responded

Your safety is our priority and we take it very seriously. We have tried our best to support our customers during this unusual time. Thank you for your choosing us to provide service on your car, we really appreciate it.

April 16, 2020

They provided great service. The process of buying my Tiguan was a very smooth, quick, and simple process. I will return for my next car!!! More

by COMODEPS
Recommend Dealer
Yes
Employees Worked With
Conrad Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Heaper, Sam Torseen
Apr 17, 2020 -

Joe Machens Volkswagen responded

We sure hope you do return next time you are in the market for your next car. Congratulations on the purchase of your new VW Tiguan! Great to hear it was a 5 Star experience for you. Give us a call if you have any questions,. We all wish you Safe Travels! Thank You!

April 15, 2020

Mikey was a pleasure to work with! He made the buying process easy, listened to what I wanted and tried to get me the best deal! No pressure added! More

by andreaelsbury
Recommend Dealer
Yes
Employees Worked With
Michael Glasgow
Apr 16, 2020 -

Joe Machens Volkswagen responded

A 5 star review fro Mikey!!! Thank you, Andrea, we all loved seeing it. Let us know if you have any questions - just give us a call. Thanks again, we appreciate your business.

April 14, 2020

They are outstanding employees, the man that helped me was great, his name was same and I will be back again and my family said they will most definitely go there for there next car. More

by DASONSTRANGE13
Recommend Dealer
Yes
Employees Worked With
Anthony Heaper, Sam Torseen
Apr 15, 2020 -

Joe Machens Volkswagen responded

What an awesome 5 star review for Sam Torseen and our employees! Thank you so much, we very much appreciate your business and would love to help you and your family when you are ready to purchase your next car. Thanks again & Safe Travels!!

April 10, 2020

Sales person did well. Money man was polite. Went well maint guy was good. Overall a good experience. Car well liked. Good wart. Good color More

by Tekeause099
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Heaper, John "JC" Collier
Apr 13, 2020 -

Joe Machens Volkswagen responded

Lol!! Good review! It gave us a chuckle. Glad it was a "good experience". Much appreciated!

April 10, 2020

Excellent service! Mikey helped us out and we got a great deal on a good used car. Thanks again Mikey!Will be coming back again! More

by Peggyann
Recommend Dealer
Yes
Employees Worked With
Michael Glasgow
Apr 13, 2020 -

Joe Machens Volkswagen responded

Another 5 star review for Mikey! Thank You! We sure hope you will be coming back next time you are in the market for another vehicle, we'd love to work with you on another "great deal"!

April 08, 2020

Everyone was very friendly and helpful. They answered all of my questions and were very professional in how they conducted themselves at this hard time. More

by chasebailey12
Recommend Dealer
Yes
Employees Worked With
I don't the name.
Apr 10, 2020 -

Joe Machens Volkswagen responded

We very much appreciate your comments, Chase, Thank You. We are doing our best to help those in our community as best we can during this time. Thank you for letting us know how we did, please give us a call if you have any more questions.

April 07, 2020

All goodExcept for I have a maintenance agreement and not everything is getting done and I think it’s because I have a maintenance agreement. The cabin filter needs replaced and I believe that falls under my More

by LORNA197
Recommend Dealer
Yes
Employees Worked With
Tom Turner, John "JC" Collier, Michael Soukup, Joe Hawkins
Apr 10, 2020 -

Joe Machens Volkswagen responded

Hi Lorna, We'll send your review over to our Service Manager, Tom Turner, and request he look into it and give you call. We will get back to you shortly.

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