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Joe Machens Volkswagen
Columbia, MO
2,092 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,092 reviews
January 08, 2019
Buying my first new car Damarkus was very friendly and knowledgeable about the vehicle he was selling he also listened to my wants to make sure he got the vehicle that bear s Damarkus was very friendly and knowledgeable about the vehicle he was selling he also listened to my wants to make sure he got the vehicle that bear suited me More
by WHITLEYNCHATMAN
Verified CustomerEmployees Worked With
Helpful January 07, 2019
Great working with you Great experience overall. Entire process was simple and straightforward. Every question was answered and every option was offered. Michael went out of Great experience overall. Entire process was simple and straightforward. Every question was answered and every option was offered. Michael went out of his way to get the deal done and Stephen made the negation go smoothly. More
by JHOWARD12
January 07, 2019
Great car buying experience Working with Bruce at Joe Machens was great. From start to end there were no surprises during the buying process. I told Bruce via calls and texts the Working with Bruce at Joe Machens was great. From start to end there were no surprises during the buying process. I told Bruce via calls and texts the car I wanted and how much I was willing to pay. Within minutes Bruce and the sales manager said the deal was done. The process at the dealership went well too from paperwork to finance. The expierence of negotiating via text and not having any tricks or hidden fees when I got to the dealership was great. More
by ejohnson
January 04, 2019
Great Service Mike Stock, the parts manager is top notch. He goes out of his way to go above and beyond for the customer. A real professional. Mike Stock, the parts manager is top notch. He goes out of his way to go above and beyond for the customer. A real professional. More
by VLADIMIR C
Employees Worked With
Mike Stock, Barry Bowman
January 02, 2019
recall done easy in and out. First, they were able to accommodate me as an out-of-town guests. While I was in town for the holiday they were able to get me in fix my recall and ge First, they were able to accommodate me as an out-of-town guests. While I was in town for the holiday they were able to get me in fix my recall and get me out all in the same day. In fact all in the same morning. Great job looking forward to coming back, but only when I have to. More
by mombassman
Employees Worked With
Amanda Shaw, Tom Turner, Ryan Peterson, Shawn Williams
January 02, 2019
Great Buying Experience Pricing and service were excellent. We would highly recommend Machens VW! Buying experience was simple and they were very patient and attentive to o Pricing and service were excellent. We would highly recommend Machens VW! Buying experience was simple and they were very patient and attentive to our questions and needs! More
by BBELLAMY0
January 01, 2019
My visit Felt like I was given excellent service and my salesman worked hard to get us the best deal. He didn't try to force us into taking any vehicle and lis Felt like I was given excellent service and my salesman worked hard to get us the best deal. He didn't try to force us into taking any vehicle and listened to want we wanted. More
by Katieb66
January 01, 2019
Diagnosis &Solution of tire issues Genuinely cordial staff. Knowledgible technician and parts personnel. Clean facilities. Treated me with respect and didn't act like I was an interfer Genuinely cordial staff. Knowledgible technician and parts personnel. Clean facilities. Treated me with respect and didn't act like I was an interference. Got the job done quickly and on budget. More
by Roadwarrior928
Employees Worked With
Mike Stock, Shawn Williams, Geoff Breshears
December 31, 2018
Very Pleasant Good experience all around. Shawn went over paperwork on my vehicle with me after service which was greatly appreciated. Will be back for more service Good experience all around. Shawn went over paperwork on my vehicle with me after service which was greatly appreciated. Will be back for more service work! More
by beigrobinson
December 30, 2018
Excellent service They did well beyond their jobs. Very knowledgeable of their jobs & more. I appreciated their honesty of why I needed to get new tires & a filer asap. They did well beyond their jobs. Very knowledgeable of their jobs & more. I appreciated their honesty of why I needed to get new tires & a filer asap. More
by km4mitch
Employees Worked With
Ross Donnell, Shawn Williams
