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Joe Machens Volkswagen
Columbia, MO
2,198 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,198 reviews
May 31, 2026
No problems. Good dealership. I would recommend them to others, and will continue to use them for maintenance on my Taos. Good dealership. I would recommend them to others, and will continue to use them for maintenance on my Taos. More
by mustanglewis
Verified Customer
May 29, 2026
They were super fast with the tire rotation and oil change thank you all again it was great. change thank you all again it was great. More
by THEDAVE94
Employees Worked With
May 28, 2026
Very thorough and detailed explanation of everything I needed to know He was very helpful needed to know He was very helpful More
by DMP86560
May 28, 2026
Awesome service, professional timely. Excellent follow up. I will continue to bring my car back to them for repair or maintenance, highly recommend their service Excellent follow up. I will continue to bring my car back to them for repair or maintenance, highly recommend their service More
by HANGLIDE
May 22, 2026
Explained everything perfectly He was super knowledgeable. He went line by line with us making sure that we understood everything. knowledgeable. He went line by line with us making sure that we understood everything. More
by sotosok51
May 19, 2026
Above and beyond. Gave me a loaner car for my warranty issues that lasted a almost 2 months. Extremely reaponsive to my inquiries, even moved my car inside during a ha Gave me a loaner car for my warranty issues that lasted a almost 2 months. Extremely reaponsive to my inquiries, even moved my car inside during a hail storm. Very happy with my service. Wish I bought my Arteon from them instead of Lee's Summit. More
by cw154054
May 19, 2026
Had a little paperwork hiccup but otherwise was very pleased with the process and will visit them again. pleased with the process and will visit them again. More
by nateanderson10
May 15, 2026
Stopped at the dealership and Micah Million made time for me to get an oil change wait time was reasonable and video with pictures are a great tool to see from the eyes of a mechanic. Complimentary coffee an me to get an oil change wait time was reasonable and video with pictures are a great tool to see from the eyes of a mechanic. Complimentary coffee and chips were greatly appreciated. A visit from the salesman David Arnold who remembered selling me my car really shows they care. Lastly got an email update from Carfax care report as the dealership entered the visit for my records just perfect business experience. More
by ezchayo
May 13, 2026
Very friendly sales people. Hated to have to wait on all the paperwork. Malachi was great. Sara was also outstanding in making us feel welcome with their hospitality Hated to have to wait on all the paperwork. Malachi was great. Sara was also outstanding in making us feel welcome with their hospitality More
by dddrane70
May 07, 2026
I like a bit of business with this Dealership business, they are very good at it ?? they are very good at it ?? More
by PANO142
