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Joe Machens Volkswagen
Columbia, MO
2,159 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,159 reviews
January 24, 2023
Service always nice and clean. Little worried this time. My mpg dropped by 5 miles per gal and car seems sluggish. All highway miles. Just so busy could not drop it off to have Little worried this time. My mpg dropped by 5 miles per gal and car seems sluggish. All highway miles. Just so busy could not drop it off to have checked. More
by DFINLEY
Verified Customer
January 20, 2023
The service department was great to work with. The diagnosis and work was completed on time and well communicated through the whole process. I truly appreciate the professionalism and that I knew The diagnosis and work was completed on time and well communicated through the whole process. I truly appreciate the professionalism and that I knew I could trust the work being done. THANK YOU! More
by Tisha Reinhart
Employees Worked With
Autum Hall, Jimmy Schafer
January 19, 2023
Car was returned dirty, with pieces of scrap from repair on the seats and floorboards. Cob webs were left on the floor board as well. I immediately went to the car wash and spent 30 minutes vacuuming on the seats and floorboards. Cob webs were left on the floor board as well. I immediately went to the car wash and spent 30 minutes vacuuming More
by KMODPT
Employees Worked With
Christopher Griffitts
January 19, 2023
Great dealership to work with. Autumn was very knowledgeable about my specific vehicle, gave some excellent advice on a future service. She’s very professional, knowledgeable, and Autumn was very knowledgeable about my specific vehicle, gave some excellent advice on a future service. She’s very professional, knowledgeable, and friendly. Thoroughly enjoyed working with her. More
by Ranger Rick
Employees Worked With
Autum Hall
January 17, 2023
Clean waiting area, service guys are courteous and knowledgeable. Very exceptional customer service. In fact the. Best in town. knowledgeable. Very exceptional customer service. In fact the. Best in town. More
by Jettagal
Employees Worked With
I really miss JC he is the best. You ought to get him back. , Christopher Griffitts
