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Joe Machens Volkswagen
Columbia, MO
2,138 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,138 reviews
Verified Customer
October 07, 2022
Rude. Didn’t have any care. Horrible customer service. Will not have service done here. Didn’t have any care. Horrible customer service. Will not have service done here. More
by kourtney.morgan.1401
October 06, 2022
I ❤ Machens VW. Great service department. Great waiting area, nice atmosphere. Amanda in service is the absolute best. Great service department. Great waiting area, nice atmosphere. Amanda in service is the absolute best. More
by Annteaguehi
October 05, 2022
They did awesome job fixing my driver side window and thank you guys for doing great job thank you guys for doing great job More
by Shadowknight2011
October 01, 2022
Made 3 100 mile round trips to get the ignition switch replaced. The first trip was my mistake, but the next trip the service people took it apart and confirmed that I needed the part, the third trip I s replaced. The first trip was my mistake, but the next trip the service people took it apart and confirmed that I needed the part, the third trip I sat in the waiting area for 2 hours and was then informed that the part’s didn’t come in. Is this standard procedure for repairs? This was all in three weeks and they don’t ensure that the parts are there before dismantling the steering column? The service person was very nice about it, but at the price of gasoline, I made 3 trips for nothing. Not a great introduction to your dealership. More
by Chris
Employees Worked With
Jim
