Joe Machens Volkswagen
Columbia, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Rude. Didn’t have any care. Horrible customer service. Will not have service done here. Didn’t have any care. Horrible customer service. Will not have service done here. More
I ❤ Machens VW. Great service department. Great waiting area, nice atmosphere. Amanda in service is the absolute best. Great service department. Great waiting area, nice atmosphere. Amanda in service is the absolute best. More
They did awesome job fixing my driver side window and thank you guys for doing great job thank you guys for doing great job More
Made 3 100 mile round trips to get the ignition switch replaced. The first trip was my mistake, but the next trip the service people took it apart and confirmed that I needed the part, the third trip I s replaced. The first trip was my mistake, but the next trip the service people took it apart and confirmed that I needed the part, the third trip I sat in the waiting area for 2 hours and was then informed that the part’s didn’t come in. Is this standard procedure for repairs? This was all in three weeks and they don’t ensure that the parts are there before dismantling the steering column? The service person was very nice about it, but at the price of gasoline, I made 3 trips for nothing. Not a great introduction to your dealership. More



