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Joe Machens Volkswagen
Columbia, MO
2,120 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,120 reviews
Verified Customer
July 08, 2022
Barrett was awesome to deal with and straight to the point. Gave me good deal on my trade in and they aren’t selling over msrp!! point. Gave me good deal on my trade in and they aren’t selling over msrp!! More
by Nota
Employees Worked With
July 08, 2022
This was the best service we have ever received at a dealership. Damarkus and Conrad listened to all of our wants and needs and we’re willing to help us not matter how long it took. They thought of all dealership. Damarkus and Conrad listened to all of our wants and needs and we’re willing to help us not matter how long it took. They thought of all of the little things and made us feel like family while we were there. You could tell their number 1 goal was for us to walk away happy. More
by ericatrusty
July 08, 2022
Good friendly service and informative. Comfortable waiting area. I felt they were honest with me about my car Comfortable waiting area. I felt they were honest with me about my car More
by ktlbscott
July 07, 2022
Their a pretty good place to get a car from and to take you car to to fix it and get your oil changes and more. you car to to fix it and get your oil changes and more. More
by belche
Employees Worked With
Other Employees :
Anthony Heaper, Larry Cain, Jeff Fletcher, Marissa Vander Griend
July 04, 2022
Top-notch service professionals that really care about your needs, your vehicle and respect your time. your needs, your vehicle and respect your time. More
by Jen B
July 03, 2022
Outstanding service from the salesman and the manager. Answered a ton of questions about our electric vehicle purchase Answered a ton of questions about our electric vehicle purchase More
by Bailey_eric
July 03, 2022
The staff was pleasant, fairly, easy to work with. & knowledgeable about the product. Only one small instance wherein you were making assumptions that i was forced to correct. Price was high relative & knowledgeable about the product. Only one small instance wherein you were making assumptions that i was forced to correct. Price was high relative to value, if price was fair it would be readily avail. Instead of veiled & secretive. value of trade was too low. I felt i was taken advantage of because of my gender. Overall you did not Sell me a car. I bought a car from you because of my limited choices. A lot of my time was wasted as you did not value my time. 3 hours was wasted for your finance dept to complete my paperwork & accept my check. Given the small number of customers & limited vehicles for sale. This was unacceptable . More
by hazel0
