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Joe Machens Volkswagen
Columbia, MO
2,122 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,122 reviews
October 07, 2021
I believe I met with JC and he was super informative and detailed in his explanations. He also asked a lot of questions in order to determine the issue. I really enjoyed talking with him. detailed in his explanations. He also asked a lot of questions in order to determine the issue. I really enjoyed talking with him. More
by jamieschneider09
Verified CustomerEmployees Worked With
John "JC" Collier
October 05, 2021
This is a very nice dealership I loved our service department I loved the break area coffee donuts anything To make it comfortable while you're waiting on your car department I loved the break area coffee donuts anything To make it comfortable while you're waiting on your car More
by PEASNCAR155
Employees Worked With
John "JC" Collier, Jeff Fletcher
October 05, 2021
I mean it was a dealership they tell you one thing and do/charge you for 80 other things. They took advantage of the situation which was we had a car emergency and was 10ths from home and took us for a ri do/charge you for 80 other things. They took advantage of the situation which was we had a car emergency and was 10ths from home and took us for a ride. Charge us for things we didn’t ask for and took 4x as long as was quoted. So all in all spent almost $800 for work we didn’t ask for and just wanted to leave at the end of it. Would recommend this dealership to anyone. 1/10. They only get a 1 because they at least was able to find us 4 tires. More
by Sharelle.irene16
Employees Worked With
Tom Turner, John "JC" Collier, Jeff Fletcher
October 04, 2021
Demarcus, Caleb and Conrad were all really great to work with, and will refer to others! with, and will refer to others! More
by mariagilmore
October 04, 2021
Wonderful service. Quick and friendly. They didn’t try to sell me a bunch of stuff I didn’t need. Just took care of what was needed. sell me a bunch of stuff I didn’t need. Just took care of what was needed. More
by carl_posey
Employees Worked With
Tom Turner, John "JC" Collier, Jeff Fletcher
