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Joe Machens Volkswagen - Service Center

Columbia, MO

4.3
1,155 Reviews

1,155 Reviews of Joe Machens Volkswagen - Service Center

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October 28, 2023

Excellent service beyond what I expected. Joey was super kind and kept me in the loop the entire time. I world give the service department A+++ More

by ROBERTOIRWIN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Arenella
October 23, 2023

I have tried to send in à review in the past but the process requires my email and a screen name. My email is my business. I just had my oil changed and was informed that my rear brakes need work. I a More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2023

Service department’s Amanda is fantastic and truly understands her business! Salesman was helpful and not pushy. Overall good people there. More

by ARTMCD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2023

Recently it seems the service has improved. I have concerns about my vehicle and Volkswagen, but service provider has been great. More

by LA2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2023

Very good dealership and it’s workers have good human relationships with it’s customers. More

by pnonguin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Stamose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conrad Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Nevels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Cain, Marissa Vander Griend, Miro Miranov
October 20, 2023

Service was friendly and fast but I feel it is overpriced, especially compared to the dealership I went to before More

by sarah.urbiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2023

It was a great experience! I was in and out quickly and had no problems More

by Alake1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

Everyone was great. They took time to understand needs to help me make the best decision for my future More

by nivea daniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Edison
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

I took my vehicle there to get worked on and they tried to scam me. Told me they had to do work that was not needed and never even tried to reach out to the extended warranty company about the issues. W More

by DREWSHIVELEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
October 13, 2023

Job completed quickly and for good price. Easy to schedule. I would bro g my vehicle back Dr service. More

by cmainorthodoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.