
Joe Myers Ford
Houston, TX
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Joe Myers has a very nice service area. The covered drive through is big and open. There are a lot of service reps including Veki who quickly took care of what I wanted done. She also ident The covered drive through is big and open. There are a lot of service reps including Veki who quickly took care of what I wanted done. She also identified a recall that was done that I had been putting off. The waiting area that is next to the show room is hugh with several tv’s, personal computer areas, and a nice free coffee machine. Met a service advisor named Shane who’s sole job is dealing with customer complaints. I’ve never personally seen that before. Since he had no complaints to deal with, we chatted for a while. I usually dread taking my vehicle to a dealership for service but surprisingly this was a very pleasant experience. More
Appoint was given for next day service. From the time I arrived till the time the car was returned to me was one and a half hours. I stayed in the new, clean waiting area. My 2021 Ford Esc From the time I arrived till the time the car was returned to me was one and a half hours. I stayed in the new, clean waiting area. My 2021 Ford Escape passed the recall notice. More
Over the years Joe Meyers Ford has always been there for my wife and I, placing us in new vehicles, and every time we have been warmly welcomed (never made to feel privileged), and always made to feel like my wife and I, placing us in new vehicles, and every time we have been warmly welcomed (never made to feel privileged), and always made to feel like we are part of a big family. On our most recent purchase, one of their staff even remembered our names from our past purchase and greeted us by name. Service dept. very professional also. Highly recommend Joe Meyers Ford. If you get a chance, see their newly renovated dealership. More