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Joe Myers Ford

Houston, TX

4.8
3,078 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 3,078 reviews

February 10, 2022

My service adviser Marcos was very nice, very professional, he explained everything from prevention and maintaining my truck engine quality, I was gonna give a dealer a score of 5 but since the l More

by Napoleonbomb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos is my service adviser he is very good I will rate him 5
Feb 14, 2022 -

Joe Myers Ford responded

Thank you for visiting our dealership and being upfront with your experience. It’s important that you call us as soon as possible so that we can get to the bottom of this matter and provide coaching where necessary. Please contact our Service Director, Glen Duncan, at Gduncan01@joemyersford.com and we will do our best to make this better.

February 10, 2022

Best people ever.best experience ever.i highly recommended coming in and being a part of the ford family. More

by Fordman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Dave, Greg Martin, Edwin Cruz, Jose Alvarenga, Jorge DeLeon, Rafael Cantu, Devin Bodily
Feb 11, 2022 -

Joe Myers Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 09, 2022

Excellent buying experience. No pressure and my salesman Tim was very professional at all times. More

by Terrell1977
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim. Forgot his surname.
Feb 10, 2022 -

Joe Myers Ford responded

Thank you for your positive feedback!

February 09, 2022

Excellent customer service and outstanding deal on my purchase. Dealership is highly recommended, second time using them for my car dealership More

by Bigswishags
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Martin
Feb 10, 2022 -

Joe Myers Ford responded

Thank you for your positive feedback!

February 09, 2022

Everyone was more than helpful and just great overall with my transition to trade my vehicle in for a new car! Highly recommend More

by Jayjohnchristian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
Feb 10, 2022 -

Joe Myers Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 07, 2022

Everyone did a great job explaining everything and making sure they did whatever was need to get a deal done. More

by albert_slz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Vandesteene , Craig Bosley, Pedro Lopez
Feb 08, 2022 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

February 06, 2022

My sales man was able to find me the truck that I wanted at the price that I need and. Loses the deal remotely- Amazing job by all at Joe Myers Ford in Houston, TX. Highly recommend this dealer. Samuel More

by samuel.gonzalez.78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Bosley, Teddy Dikas
Feb 07, 2022 -

Joe Myers Ford responded

Thank you for your positive feedback, from all of us here at Joe Myers Ford!

February 06, 2022

Cedric and. Blake were amazing! They made sure I knew everything that was going on through the process. More

by Marnie jernigan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Dave
Feb 07, 2022 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

February 06, 2022

The car attendance gentleman was very polite. He was very patience and took his time answering my concerns. More

by cap77053
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Didn't get his name
Feb 07, 2022 -

Joe Myers Ford responded

Thank you for your positive feedback, from all of us here at Joe Myers Ford!

February 05, 2022

Set an appointment with service for a oil change and tire rotation. Took some time but went ok. Was over charged at cashier but after complaining the charge was taken off. Ask for a car wash but was told it More

by nelson.george
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Courtney
Feb 04, 2022 -

nelson.george responded

Thank you.

Feb 09, 2022 -

Joe Myers Ford responded

Nelson, we apologize for all of the issues that you faced, and we thank you for the positive rating! We look forward to servicing your vehicle again this week to make things right.

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