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Joe Myers Ford

Houston, TX

4.8
3,080 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 3,080 reviews

October 11, 2021

Repair done timely even when short staffed due to COVID. Advisor was very friendly and tried to ensure I was satisfied. More

by Ford customer
Recommend Dealer
Yes
Employees Worked With
Gene Newland
Oct 12, 2021 -

Joe Myers Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Oct 12, 2021 -

Ford customer responded

# 1 Ford dealer in Houston

Oct 12, 2021 -

Ford customer responded

Number one Ford dealer in Houston.

October 10, 2021

Great group from start to finish Very appreciative of the service. We definitely Will be going back! More

by merejesse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Zimmerman, Elijah Strang, Pat Goldwait
Oct 11, 2021 -

Joe Myers Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 10, 2021

They really made it happen for me, everyday I drove past my new car on the way to work and then on the way home. And now I finally have it thanks again! More

by erikcoleman1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian , Craig Bosley
Oct 11, 2021 -

Joe Myers Ford responded

Thank you for your positive review!

October 10, 2021

Very kind sales staff and the GM even made time to make the deal happen. Enjoyable experience More

by Manowooawoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake , Pat Goldwait
Oct 11, 2021 -

Joe Myers Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 09, 2021

It wasa great experience from start to finish with Sanad, Alex., and all the way to financing! More

by Bunny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sanad
Oct 11, 2021 -

Joe Myers Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 08, 2021

Service advisor Gene is the reason I keep coming back. His customer service is EXCEPTIONAL!!! This is the experience I would expect to get from a dealership. Very professional and extremely caring. They g More

by gusterge
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gene, Joe Courtney
Oct 11, 2021 -

Joe Myers Ford responded

Thank you for your positive feedback!

October 06, 2021

Would of been a "5" if redhead lady at cashier would treat customers with respect instead of treating them rudely & telling it's not my job, I'm just a cashier! This lady needs a wake up call and traini More

by MadMax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Holtzman
Oct 11, 2021 -

Joe Myers Ford responded

We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. Please contact Pat Goldwait at Pgoldwait@joemyersford.com and we will do our best to make this better.

October 05, 2021

Greg was attentive and considerate to the specific needs of my family in selecting a first vehicle for my daughter. His expertise, professionalism, and willingness to work toward our goal and not simply mak More

by Katie.Elsbury
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Martin, Pedro Lopez
Oct 06, 2021 -

Joe Myers Ford responded

Thank you for your positive review!

October 05, 2021

Great service advisor ask for Mir gets work done !!Fast Great service advisor ask for Mir gets work done !! Fast service will be back. Thx More

by Trucking1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mir
Oct 06, 2021 -

Joe Myers Ford responded

Thank you for your positive feedback, from all of us here at Joe Myers Ford!

October 03, 2021

The dealership has team spirit. The nation wide computer chip shortage has not effected their professional & caring approach. More

by philipmerritt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Zimmerman, Canyon Murrah, Elijah Strang, Pat Goldwait
Oct 04, 2021 -

Joe Myers Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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