Joe Myers Ford

Joe Myers Ford responded

Thank you for your kind review! We're so glad to hear that Alex Reyes provided you with a personable, friendly, and professional experience. We’re also pleased that the rest of the team, from the receptionist to the financial department, made sure you were well taken care of. Your feedback means a lot to us, and we appreciate your trust in our staff. If you need anything in the future, don’t hesitate to reach out to us. We look forward to serving you again!

Joe Myers Ford responded

Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. While we’re glad to know that you had a positive experience with our service department, we want to understand more about your concerns with the rest of your visit. Please reach out to our Customer Relations Manager, Samantha Leon, at 713-482-5233 or Sleon@joemyersford.com so we can address your experience directly and work towards a resolution. Your satisfaction is important to us, and we’d like the opportunity to make things right.

Joe Myers Ford responded

Thank you for the incredible review! We’re thrilled to hear that we exceeded your expectations and made such a positive impression. It’s our goal to create lasting relationships with our customers, and we’re so excited to have you as part of our family. We look forward to serving you for many years to come!

Joe Myers Ford responded

Thank you for the amazing review! We're so happy to hear that Thomas provided such attentive service and went the extra mile to address all your needs. It’s great to know that our finance team also made the process smooth and efficient for you. We truly appreciate your feedback and are thrilled we could make your car buying experience the best one yet! We look forward to serving you again in the future!

Joe Myers Ford responded

Thanks for the fantastic feedback, Richard! We’re thrilled to hear that our service advisor made a positive impact during your visit. We look forward to assisting you again for your next oil change!

Joe Myers Ford responded

Thank you for the great review! We’re so glad to hear that you had a positive experience and found our dealership layout to be well-organized. We truly appreciate your feedback and look forward to providing you with excellent service again in the future!

Joe Myers Ford responded

We're thrilled to hear that your experience with our sales team was friendly and smooth. Our goal is always to provide helpful and exceptional customer service, and we're glad we could meet your expectations. Your kind words mean a lot to us and to Calvin, who clearly went above and beyond to ensure your satisfaction. We appreciate you taking the time to share your positive feedback. Thank you for your business!

Joe Myers Ford responded

We are honored by your recognition of our dealership and appreciate your positive feedback about our service center. Our recent renovations were designed with our customers in mind, and we're delighted to hear that the improvements have enhanced your experience. Our team works diligently to create a welcoming environment and provide top-quality service. Your review confirms that we are meeting our goal of making customers feel comfortable and valued. Thank you for choosing our dealership and for sharing your excellent experience with us.

Joe Myers Ford responded

Thank you for the fantastic review! We’re so glad to hear that your first oil change experience was stellar. It’s great to know that our team took extra steps to make sure you were taken care of, including the lift home and back. We appreciate your feedback and look forward to serving you again!

Joe Myers Ford responded

Thank you for your review! We’re so glad to hear that Luis Acosta provided you with excellent service and treated you with care. Setting a high standard of service is something we take pride in, and we’re happy to know that Luis made such a positive impression. We appreciate your feedback and look forward to assisting you again in the future!