Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Myers Ford
Houston, TX
3,078 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 3,078 reviews
May 13, 2021
Service we received was excellent with Joe Courtney managing numerous repairs to our Navigator and insuring delivery of the vehicle even with shortages of parts! managing numerous repairs to our Navigator and insuring delivery of the vehicle even with shortages of parts! More
by Joe Wallace’s Navigator repairs
Employees Worked With
Joe Courtney
May 04, 2021
I have different issues with both cars. Ongoing problems with transmission in my 2017 Focus. Still not 100% satisfied in how the car is performing . with transmission in my 2017 Focus. Still not 100% satisfied in how the car is performing . More
by marthahaney40
Employees Worked With
Joe Courtney
May 04, 2021
Elaine is just wonderful. We have a Fleet service with Ford and she is over our service contract. She really shows customers she cares and are important. She’s thorough, fast and professional. Thank you F Ford and she is over our service contract. She really shows customers she cares and are important. She’s thorough, fast and professional. Thank you Ford, for her. More
by LifeStorage282
Employees Worked With
Elaine Lathem
May 02, 2021
Wonnetta is service oriented and kept me up to date on my repair and ETA on parts Recall all performed and up to date I highly recommend the service department repair and ETA on parts Recall all performed and up to date I highly recommend the service department More
by Danbproacts
Employees Worked With
Wonnetta
April 29, 2021
DO NOT TAKE YOUR VEHICLE HERE FOR REPAIR‼The receptinist at (281) 668-4713 picks up the phone without answering and hangs the phone. Car has been at this location for 8 days and has not been repaired‼ at (281) 668-4713 picks up the phone without answering and hangs the phone. Car has been at this location for 8 days and has not been repaired‼ More
by Mildred
Employees Worked With
Joe Courtney
April 27, 2021
Excellent service received! Luis Acosta was my Rep and he was very informative, professional and personable. I rated the service five stars and it was well deserved! he was very informative, professional and personable. I rated the service five stars and it was well deserved! More
by phillygirl
Employees Worked With
Luis Acosta
April 23, 2021
Work with Al Hall! You can thank me later. Great guy always keeping you in the loop.Super friendly and doesn’t have a salesperson personality. He literally will treat you like family. Al was always upfr always keeping you in the loop.Super friendly and doesn’t have a salesperson personality. He literally will treat you like family. Al was always upfront and straight to the point. He will do whatever it takes to get you in your dream vehicle. More
by Jeff&Victora
Employees Worked With
Craig Bosley, Pedro Lopez, Al Hall
April 23, 2021
The whole operation needs a overhaul including the GM Pat . They put something in my Def tank. Joe Myers Ford is a place you don’t want to do business with. I purchased 2020 f250 brand new. Took my truck in . They put something in my Def tank. Joe Myers Ford is a place you don’t want to do business with. I purchased 2020 f250 brand new. Took my truck in to be serviced for maintenance (oil change). Everything went smoothly that day by my surprise. Fast forward the story. I’m driving and my check engine light pop on in my BRAND NEW F250 Easter weekend. Monday morning i took my truck back to joe Myers Ford. They kept my truck for a day and call me the next day to tell me that “I” put something other than def in my truck. At this point I’m livid because I know I didn’t put any def in my truck in 3 weeks. Fast forward I go up to joe Myers to inspect stuff myself because I own a trucking company and know the difference between def and Diesal. I requested to speak with the shop manager and he basically proceeded to blame me! So I made a decision to have them to drop the tank without knowing if I would be liable or not. We agreed that they would pull the tank the next day with ME so I could see for myself. I left, received a called maybe 2 hrs later from the shop. Shop sup proceed to tell me that they checked the paperwork and seen I just brought my truck in for (service) maintenance and one of our drivers put def fluid in your truck to top it off. At this point I’m livid again because not only did you accuse me of messing up truck but it was your service guys who did. I spoke with the general manager he insured me that he will give me a call back after he gathered details. I’m still waiting on this man to call me!! I then requested to trade my truck in for top value and put me in another truck. They tried to low ball me after messing up my brand new truck. Moral of the story go somewhere else. I have and attorney looking into the matter. My truck was down for a week and half a truck I make money with. You would think my loaner would’ve been a truck. Nope!! RUN!!!!! More
by Dcmcon
Employees Worked With
Elaine Lathem, Joe Courtney, Greg Martin, Pat Goldwait
April 21, 2021
Great service and knowledge about the vehicle. Cory has been very helpful explaining all the functions and gadgets in the car. He is very knowledgeable about it Craig in finance has been very helpful m been very helpful explaining all the functions and gadgets in the car. He is very knowledgeable about it Craig in finance has been very helpful made us feel very comfortable with our purchase. More
by Rose.Razo68
Employees Worked With
Cory Shuler
April 20, 2021
Supreme customer service is all I have ever received at Supreme customer service is all I have ever received at Joe Myers Ford. I past quite a few dealerships on my way to Joe Myers because I get the tot Supreme customer service is all I have ever received at Joe Myers Ford. I past quite a few dealerships on my way to Joe Myers because I get the total package with these guys. Al Hall is my championship salesman, hands down the best guy doing what he does. Extremely knowledgeable and he can be reached long after the sale... It's definitely worth the trip... I have made it over 10 times myself. More
by CP2
Employees Worked With
Al Hall
