
Joe Myers Ford
Houston, TX
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I took my Ford Escape for an oil change. Due to unexpected delays the service time was longer than usual. My advisor Luis, told me before hand and arranged a Lyft ride home. Excellent customer serv unexpected delays the service time was longer than usual. My advisor Luis, told me before hand and arranged a Lyft ride home. Excellent customer service. More
Great service, great communications from Doug Johnson, service advisor. Exactly what one expects when taking their vehicle in for diagnostics and repair. Kudos Joe Myers Ford Family!! service advisor. Exactly what one expects when taking their vehicle in for diagnostics and repair. Kudos Joe Myers Ford Family!! More
Marcus in service did an awesome job resolving a recurring air conditioning problem. He kept me very well informed on the required work and status to completion. Ask for him for a smooth experienc recurring air conditioning problem. He kept me very well informed on the required work and status to completion. Ask for him for a smooth experience More
I just had to return my car b/c the toe was tighten too much which caused several issues. I can't prove it but I think after driving my car in that condition my rear tires were ruined. I had to go put two much which caused several issues. I can't prove it but I think after driving my car in that condition my rear tires were ruined. I had to go put two new tires on the rear. I'm so glad I caught this before driving to OKC. If my tires were in that conditions prior than I should have been told about it before leaving the dealership. I bring my vehicle to the dealership because I'm under the impression that I will receive better service. This last experience makes me wonder????? I must end by stating I was so glad to have Brad & Elaine listening to my concerns. More
Good experience with the Advisor, only complaint was there was the scent of diesel fuel on the floorboard after the filter, after the work completed there was the scent of diesel fuel on the floorboard after the filter, after the work completed More
Purchased my vehicle at Joe myers in Dec. 2016 and have been doing my vehicle maintenance since then. Highly recommend to purchase and get your vehicles serviced at Joe Myers been doing my vehicle maintenance since then. Highly recommend to purchase and get your vehicles serviced at Joe Myers More
Great service. Professional and efficient. Helpful and respectful. Everything was explained clearly. Price was good. Didn’t try and sell me things I didn’t need. Great experience. respectful. Everything was explained clearly. Price was good. Didn’t try and sell me things I didn’t need. Great experience. More
Muy buena atención de Luis Acosta muy amable muy cordial. Y todo muy bien explicado. Desde que llegué hasta el otro día que fui x mi camioneta. Y todo muy bien explicado. Desde que llegué hasta el otro día que fui x mi camioneta. More
Service dept was very nice and efficient. I liked the digital approval process for all repairs that you can line item approve or deny. Great experience. digital approval process for all repairs that you can line item approve or deny. Great experience. More
Elaine did a great job and help push the repair to completion. She is really great at what she does for the dealership and cares for the customers. completion. She is really great at what she does for the dealership and cares for the customers. More