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Joe Myers Ford

Houston, TX

4.8
3,113 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 3,113 reviews

January 19, 2021

Great service. I was so pleased . Thank you guys so much . I would recommend this dealership to everyone I know. Thanks again and again and again. More

by douglashooey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elaine Lathem
Jan 19, 2021 -

Joe Myers Ford responded

Thank you for your positive review!

January 19, 2021

Took my truck in for the 2019 Transmission Recall and GPS monitoring problem. Jonathan was my advisor. Jonathan was very professional and provided me updates on what was going on with my truck daily. The re More

by Am Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Rico, Daniel Milom
Jan 20, 2021 -

Joe Myers Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 18, 2021

Great place to have your car serviced. Competent courteous service. Work was completed expertly with no complaints. I will take my car there in the future. More

by lippsclan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Libia and Marcus
Jan 19, 2021 -

Joe Myers Ford responded

Thank you for your positive feedback, from all of us here at Joe Myers Ford!

January 16, 2021

Drew Bethel was an excellent rep to deal with at service dept. I can’t find his name below so I will add someone else More

by vazquez007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Courtney
Jan 18, 2021 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 16, 2021

Service made a real effort to understand the issue I was having with my vehicle, going to extra lengths to get the issue sorted. I am pleased with the outcome. More

by Boardman2
Recommend Dealer
Yes
Employees Worked With
Elaine Lathem, Joe Courtney
Jan 18, 2021 -

Joe Myers Ford responded

Thank you for your positive review!

January 16, 2021

Great service. Very professional. Doug did a great job. I will bring my vehicle here for service Very fast and went above and beyond to get the job done. They even found some things I didn’t know were wron More

by CJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug
Jan 18, 2021 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 16, 2021

I took my Ford Escape for an oil change. Due to unexpected delays the service time was longer than usual. My advisor Luis, told me before hand and arranged a Lyft ride home. Excellent customer serv More

by eleazeta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis-Service advisor
Jan 18, 2021 -

Joe Myers Ford responded

Thank you for your positive feedback!

January 15, 2021

Great service, great communications from Doug Johnson, service advisor. Exactly what one expects when taking their vehicle in for diagnostics and repair. Kudos Joe Myers Ford Family!! More

by Guevara8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Johnson
Jan 18, 2021 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 14, 2021

Marcus in service did an awesome job resolving a recurring air conditioning problem. He kept me very well informed on the required work and status to completion. Ask for him for a smooth experienc More

by tsray85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Sanchez
Jan 15, 2021 -

Joe Myers Ford responded

Thank you for your positive review!

January 13, 2021

I just had to return my car b/c the toe was tighten too much which caused several issues. I can't prove it but I think after driving my car in that condition my rear tires were ruined. I had to go put two More

by tamara_powers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad, Elaine Lathem
Jan 18, 2021 -

Joe Myers Ford responded

Tamara, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. Please contact Dan Milom at 713-482-5411 or Dmilom@joemyersford.com and we will do our best to make this better.

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