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Joe Myers Ford

Houston, TX

4.8
3,084 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 3,084 reviews

September 17, 2020

Elaine took good care of me. She ordered the part for my recall and also suggested that I get new tires while I was there. She called me to let me know how the service was progressing during the day. More

by b.taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elaine Lathem
Sep 18, 2020 -

Joe Myers Ford responded

Thank you for your positive feedback, from all of us here at Joe Myers Ford!

September 12, 2020

Worst service ever charged 668for a 50 dollar part and a 15 minute installation and I bought a mpp service contract from them when i bought the car from them oh it was a fuel module on a Taurus see YouTube More

by Rpm46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas
September 10, 2020

I’ve always been able to get a service appointment quickly and the service has always been excellent. The reps have all been friendly and accommodating on every visit I’ve made with multiple vehicles. More

by Ric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elaine Lathem, Joe Courtney, Matt Miller
Sep 14, 2020 -

Joe Myers Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

September 08, 2020

Extremely professional CSR made the service experience at JMF easy and quick. Excellent job repairing my Ford. I highly recommend the JMF dealership for Ford purchase and service! More

by al.garcia4476
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leidy Hidalgo
Sep 09, 2020 -

Joe Myers Ford responded

Thank you for your positive feedback, from all of us here at Joe Myers Ford!

September 06, 2020

I purchased my Mustang GT from Joe Myers Ford & received excellent customer service from day 1. This morning’s Service was above & beyond. Thank you Tom McCall for making my experience great. I ❤️ Joe Myers More

by Joyce B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom McCall, Nicholas C., & Gregg Holtzman, Alex Reyes
Sep 08, 2020 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 06, 2020

If you are looking for a vehicle, go see Al Hall at Joe Myers Ford! His excellent service made my customer experience one to remember! He definitely went above and beyond to meet my needs and I am forever More

by youngtexas98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hall
Sep 08, 2020 -

Joe Myers Ford responded

Thank you for your positive review!

September 04, 2020

Went in for oil change but other items were needed,including tires. All four o them were in need of a change. Although only two were on hand, Joe Myers customer service Leidy got it serviced, t More

by rastorey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leidy Valencia
Sep 08, 2020 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 04, 2020

I have purchased two autos from Joe Meyers Ford. I have had no BS on the purchase and the service. With service the estimated time was less than quoted. More

by paul.mattson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Acosta
Sep 08, 2020 -

Joe Myers Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 31, 2020

Great service! Friendly staff. Lauren was excellent and went out of her way to ensure I was taken care of in the service department. I’ll be back. More

by munsonconnect
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Bell
Sep 01, 2020 -

Joe Myers Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 31, 2020

Great first visit with the service department. I was greeted and checked on my multiple team members. The representative handling my visit was extremely helpful and attentive. If this is the trend movin More

by zach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elaine Lathem, Joe Courtney, Matt Miller, Tim Easterling
Sep 01, 2020 -

Joe Myers Ford responded

Thank you for your positive feedback, from all of us here at Joe Myers Ford!

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