
Joe Myers Ford
Houston, TX
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Took my truck in for an oil change and wheel alignment this morning and was told it would take about an hour and half. They did both and had me back on the road in less than the allotted time. Great job this morning and was told it would take about an hour and half. They did both and had me back on the road in less than the allotted time. Great job! More
Drew was my service agent and checked everything I needed for my maintenance visit. He made sure I was not asking for service that had already been done on previous visits. Honest guy. for my maintenance visit. He made sure I was not asking for service that had already been done on previous visits. Honest guy. More
The Service people I interacted with were courteous and professional. The service was prompt. Charges for service provided were fair and consistent with what I’ve paid for. professional. The service was prompt. Charges for service provided were fair and consistent with what I’ve paid for. More
Joe's The Best My truck was in for repairs after a tire delamination so I decided to have some other issues addressed while the vehicle was there. Before the truck w My truck was in for repairs after a tire delamination so I decided to have some other issues addressed while the vehicle was there. Before the truck went to collision I met with Joe Courtney and explained what was going on with my Sync, shared my concerns about the TPMS, as it;s an early version and asked if it could be adjusted and then requested a full synthetic oil change. Joe informed me that he would get the vehicle to collision and keep me informed. While at collision, Wanda called me weekly to give me updates. After the body work was complete, Joe got the truck back and serviced the issues mentioned above. When I went to pick up the vehicle I did not know that the collision facility was further up 290 as there is still a building, at the dealership that says Body Shop. Joe was kind enough to grab a vehicle and take me there as my wife had dropped me off. Joe has been a great service writer that I have dealt with for several years. He is an asset to the company. More
The service was superb. Leidy went out of her way to assist and insure the repair was correct and completed in a timely manner. Thank you very much for a quick repair. assist and insure the repair was correct and completed in a timely manner. Thank you very much for a quick repair. More
I have been putting off my 15K Mile servicing on my Focus because of the pandemic. Joe Myers Ford made it so easy with a driver picking it up and returning it to me the same day!! It was even cleaned up and because of the pandemic. Joe Myers Ford made it so easy with a driver picking it up and returning it to me the same day!! It was even cleaned up and looked brand new. I bought my Ford Focus from this dealership and have taken it in for all needed maintenance and have always been pleased but this time they really outdid themselves! Thank you Joe Myers Service Dept. More
I’m extremely happy with the service I received from Pat. He was very straight forward with pricing on my fleet purchase and made excellent suggestions as to the options. Thanks for helping me get the most He was very straight forward with pricing on my fleet purchase and made excellent suggestions as to the options. Thanks for helping me get the most value from my money! More
Very professional. Completed on time at quoted cost. Will recommend to friends with Fords. All employees should follow Ms. Latham’s example of professionalism, friendliness, and customer service. recommend to friends with Fords. All employees should follow Ms. Latham’s example of professionalism, friendliness, and customer service. More
Customer service was great! The were friendly, they also took the time to talking to me about recommendations to take care of my vehicle. They delivered my car sooner than expected took the time to talking to me about recommendations to take care of my vehicle. They delivered my car sooner than expected More
I took my car for service. Great service and customer support. Service advisor are always ready to help and very knowledgeable. I am happy with the turn around and prices. The service is guaranteed. support. Service advisor are always ready to help and very knowledgeable. I am happy with the turn around and prices. The service is guaranteed. More