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Joe Myers Ford

Houston, TX

4.8
3,084 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 3,084 reviews

August 18, 2020

Took my truck in for an oil change and wheel alignment this morning and was told it would take about an hour and half. They did both and had me back on the road in less than the allotted time. Great job More

by Rfmaddog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Harris, Cedric Dave, Glen Francis, Dan Howard, Elaine Lathem, Joe Courtney, Matt Miller, Greg Martin, Joe Snow, Michael Hunt
Aug 18, 2020 -

Joe Myers Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 18, 2020

Drew was my service agent and checked everything I needed for my maintenance visit. He made sure I was not asking for service that had already been done on previous visits. Honest guy. More

by Randy Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew
Aug 19, 2020 -

Joe Myers Ford responded

Thank you for your positive feedback!

August 17, 2020

The Service people I interacted with were courteous and professional. The service was prompt. Charges for service provided were fair and consistent with what I’ve paid for. More

by mrodrig225
Recommend Dealer
Yes
Employees Worked With
I didn’t get the servicers name.
Aug 18, 2020 -

Joe Myers Ford responded

Thank you for your positive review!

August 13, 2020

Joe's The Best My truck was in for repairs after a tire delamination so I decided to have some other issues addressed while the vehicle was there. Before the truck w More

by gszajnatx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wanda and Rachel in collision, Joe Courtney
Aug 17, 2020 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

August 12, 2020

The service was superb. Leidy went out of her way to assist and insure the repair was correct and completed in a timely manner. Thank you very much for a quick repair. More

by rastorey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leidy Valencia
Aug 13, 2020 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

August 11, 2020

I have been putting off my 15K Mile servicing on my Focus because of the pandemic. Joe Myers Ford made it so easy with a driver picking it up and returning it to me the same day!! It was even cleaned up and More

by tonilaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew, Elaine Lathem, Joe Courtney, Matt Miller
Aug 12, 2020 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

August 09, 2020

I’m extremely happy with the service I received from Pat. He was very straight forward with pricing on my fleet purchase and made excellent suggestions as to the options. Thanks for helping me get the most More

by Texas Pride
Recommend Dealer
Yes
Employees Worked With
Pat Goldwait
Aug 10, 2020 -

Joe Myers Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 08, 2020

Very professional. Completed on time at quoted cost. Will recommend to friends with Fords. All employees should follow Ms. Latham’s example of professionalism, friendliness, and customer service. More

by Bfuss70
Recommend Dealer
Yes
Employees Worked With
Elaine Lathem
Aug 10, 2020 -

Joe Myers Ford responded

Thank you for your positive review!

August 02, 2020

Customer service was great! The were friendly, they also took the time to talking to me about recommendations to take care of my vehicle. They delivered my car sooner than expected More

by Uberpomar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCall
Aug 10, 2020 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

July 31, 2020

I took my car for service. Great service and customer support. Service advisor are always ready to help and very knowledgeable. I am happy with the turn around and prices. The service is guaranteed. More

by Happy Customer
Recommend Dealer
Yes
Employees Worked With
Michael Gregory from Service Department
Aug 10, 2020 -

Joe Myers Ford responded

Thank you for your positive feedback!

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