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Joe Myers Ford

Houston, TX

4.8
3,084 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 3,084 reviews

June 25, 2020

Another perfect service visit. Fast. Friendly and properly done. Dan Milom always goes above and beyond to make sure I have a great visit. I have confidence my vehicle is in good hands More

by Mark
Recommend Dealer
Yes
Employees Worked With
Dan Milom, Elaine Lathem, Joe Courtney, Matt Miller
Jun 26, 2020 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 25, 2020

Elaine was cute fun and awesome to work with!!!Not sure Elaine was cute fun and awesome to work with!!! Not sure my AC is as cold as it should be but overall good a good experience. More

by db
Recommend Dealer
Yes
Employees Worked With
Elaine Lathem
Jun 26, 2020 -

Joe Myers Ford responded

Thank you for taking the time to leave us a positive review!

June 22, 2020

Did a good job on my oil change and found a problem with the battery and replaced it under warranty all work done in timely matters More

by Jraam
Recommend Dealer
Yes
Employees Worked With
Dan Milom , Joe Courtney
Jun 24, 2020 -

Joe Myers Ford responded

Thank you for your positive feedback!

June 19, 2020

I will not go anywhere else. I love Elaine Latham. If she is not there, I will wait until she is there. I truly appreciate the service department and always a great job. Elaine will always return my calls. V More

by Carol
Recommend Dealer
Yes
Employees Worked With
Elaine Lathem
Jun 22, 2020 -

Joe Myers Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 19, 2020

recall and safety concern no horn. The initial day to get the vehicle diagnosed was brutal. Almost 3 hours to get a issue with my horn checked. Parts needed to be ordered. Second day it More

by mark.simons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Was not given a name, Joe Courtney
Jun 24, 2020 -

Joe Myers Ford responded

Hello, Mark. We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your initial service visit took longer than expected. We would love to see what we can do to earn back your trust. Please contact Dan Milom at 713-482-5411 or Dmilom@joemyersford.com and we will do our best to make this better.

June 19, 2020

Lauren in service department was very nice and has a great attitude. A pleasure to work with. I also spoke with Pat Goldwait Gm and sales guy Greg Martin both are nice and respectful. A pleasure to wo More

by Tony
Recommend Dealer
Yes
Employees Worked With
Lauren in service , Greg Martin, Pat Goldwait
Jun 22, 2020 -

Joe Myers Ford responded

Thank you for taking the time to leave us a positive review!

June 18, 2020

The service department at Joe Myers Ford has been absolutely wonderful to deal with. I would highly recommend them for any service or repair your Ford may need. More

by Wolfe
Recommend Dealer
Yes
Employees Worked With
Dan Milom , Jose Alvarenga
Jun 22, 2020 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 17, 2020

I have always been pleased. Very clean & super friendly facility. My rep, Elaine Latham, takes very good care of me and I would not go anywhere else. Thank you. More

by Carol
Recommend Dealer
Yes
Employees Worked With
Elaine Lathem
Jun 17, 2020 -

Joe Myers Ford responded

Thank you for taking the time to leave us a positive review!

June 16, 2020

Great service! Went in for an oil change and a recall fix on my Ford Escape. My car was fixed in no time and they even gave me a complimentary vehicle report. Highly recommend! More

by Laurasimpson25
Recommend Dealer
Yes
Employees Worked With
Luis Acosta
Jun 17, 2020 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 13, 2020

They tried to tell me my 2016 Ford Focus needed a brand new transmission at $6,000 when it only need some new fluid as I took it to another mechanic that I have used before and trust. I am not happy and it More

by lesliewhs04
Recommend Dealer
No
Employees Worked With
Jonathan Rico
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