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Joe Myers Ford

Houston, TX

4.8
3,099 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 3,099 reviews

June 19, 2020

recall and safety concern no horn. The initial day to get the vehicle diagnosed was brutal. Almost 3 hours to get a issue with my horn checked. Parts needed to be ordered. Second day it More

by mark.simons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Was not given a name, Joe Courtney
Jun 24, 2020 -

Joe Myers Ford responded

Hello, Mark. We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your initial service visit took longer than expected. We would love to see what we can do to earn back your trust. Please contact Dan Milom at 713-482-5411 or Dmilom@joemyersford.com and we will do our best to make this better.

June 18, 2020

The service department at Joe Myers Ford has been absolutely wonderful to deal with. I would highly recommend them for any service or repair your Ford may need. More

by Wolfe
Recommend Dealer
Yes
Employees Worked With
Dan Milom , Jose Alvarenga
Jun 22, 2020 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 17, 2020

I have always been pleased. Very clean & super friendly facility. My rep, Elaine Latham, takes very good care of me and I would not go anywhere else. Thank you. More

by Carol
Recommend Dealer
Yes
Employees Worked With
Elaine Lathem
Jun 17, 2020 -

Joe Myers Ford responded

Thank you for taking the time to leave us a positive review!

June 16, 2020

Great service! Went in for an oil change and a recall fix on my Ford Escape. My car was fixed in no time and they even gave me a complimentary vehicle report. Highly recommend! More

by Laurasimpson25
Recommend Dealer
Yes
Employees Worked With
Luis Acosta
Jun 17, 2020 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 13, 2020

They tried to tell me my 2016 Ford Focus needed a brand new transmission at $6,000 when it only need some new fluid as I took it to another mechanic that I have used before and trust. I am not happy and it More

by lesliewhs04
Recommend Dealer
No
Employees Worked With
Jonathan Rico
June 12, 2020

Lauren Bell met me at curb side at the Service entrance and right away made me feel very comfortable. The service was excellent! Thanks, Lauren More

by Foreveryoung7514
Recommend Dealer
Yes
Employees Worked With
Lauren Bell - 5 stars
Jun 15, 2020 -

Joe Myers Ford responded

Thank you for your positive feedback!

June 10, 2020

Service charges for work they never did on a certified pre-owned I bought at this dealership. Brake light still on after $500 service, service manager tells you ‘from experience’ that your concern your ve More

by Loval
Recommend Dealer
No
Employees Worked With
Joe Levine
Aug 13, 2021 -

Loval responded

Joe Myers doesn’t do work they charge you for, let alone safety recalls, and Ford Motor Company doesn’t even care!

June 09, 2020

Had my 2016 F150 and 2016 Edge serviced on Saturday 6/6/20. Joe Courtney the service writer was very professional and helpful. He completed both units in a timely matter. 5 star service. Jeff K More

by Jalkop
Recommend Dealer
Yes
Employees Worked With
Joe Courtney
Jun 11, 2020 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 09, 2020

Al Hall is the man to go see for your vehicle needs. He makes you feel right at home. Thank you for all your help. More

by LG
Recommend Dealer
Yes
Employees Worked With
Pedro Lopez, Al Hall
Jun 11, 2020 -

Joe Myers Ford responded

Thank you for your positive feedback!

June 09, 2020

Dan is the best guy that joe Meyer has but only if you could work with him and him a lone. Any way I took my truck in for an oil change and it took almost 2 hours that is unexceptionable. There was not th More

by Richard King
Recommend Dealer
No
Employees Worked With
New oil change service guy never saw him there in the past
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