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Joe Myers Ford
Houston, TX
3,099 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,099 reviews
June 07, 2020
Excellent Service and Repair I worked with my service representative Michael Gregory, and she was awesome. Not only did she keep me informed of the service that was taking place, I worked with my service representative Michael Gregory, and she was awesome. Not only did she keep me informed of the service that was taking place, but she also went out of the way to check on another item I needed through the parts department, even though it was not part of the service for my truck. I also appreciate the fact that the price was comparable to other repair shops and the warranty was two years instead of one like the other repair shops I checked with. More
by Richard W
Employees Worked With
Michael Gregory
June 06, 2020
Had an Appointment tonight and they were a no-show The internet director called me an said come on in tonight and Jose will take care of you! He even sent an appointment reminder and confirmation on e The internet director called me an said come on in tonight and Jose will take care of you! He even sent an appointment reminder and confirmation on email. I stopped what I was doing to make sure I made it! I was there within 5 minutes of the time and asked for Jose. The guy said he left and the manager was looking into it. The internet manager told me that he would have the car ready and waiting for me. As I was leaving I stopped and asked a salesman if he could help me. He acted as if he did not hear me. I am not a soft voice person. There is no way he did not hear me!! Just lost a customer Joe Myers!! you suck! More
by drurygreg
Employees Worked With
Jose Alvarenga
June 06, 2020
Michael from Joe Myers Ford service department was very attentive to all of my needs and was respectful of my time by offering me a loaner so I could get back to work on time attentive to all of my needs and was respectful of my time by offering me a loaner so I could get back to work on time More
by gholtzman1
Employees Worked With
Michael Gregory
June 06, 2020
They went above and beyond with picking up and delivering my vehicle with brakes, oil change and inspection. Will make my calendar for the next service. my vehicle with brakes, oil change and inspection. Will make my calendar for the next service. More
by emmekelley2
Employees Worked With
Luis
June 05, 2020
Luis Acosta was outstanding and very friendly, He answered all my questions. I’ll return because of his kindness. All staff were friendly! Great place! answered all my questions. I’ll return because of his kindness. All staff were friendly! Great place! More
by 123yep
Employees Worked With
Luis E Acosta
June 05, 2020
Service was great as usual, however, NO Social Distancing by staff, NO Masks. Scary..... May have to use a corner lube instead of what I've been doing since I purchase this vehicle. staff, NO Masks. Scary..... May have to use a corner lube instead of what I've been doing since I purchase this vehicle. More
by joan.massey1
Employees Worked With
Don't remember
June 04, 2020
The work was done quicker than I expected. The employees were all awesome. The cashiers were friendly as always, I was out the door quickly and one my way! were all awesome. The cashiers were friendly as always, I was out the door quickly and one my way! More
by Mrsbobbarker
Employees Worked With
Joe Courtney, Jose Alvarenga
June 03, 2020
Had a great experience with our maintenance service. Car was finished before promised. We felt the dealership was very clean. They practiced safe distance Thanks Joe Courtney was finished before promised. We felt the dealership was very clean. They practiced safe distance Thanks Joe Courtney More
by Traveler
Employees Worked With
Cashiers , Joe Courtney
June 02, 2020
Service was drop and go, never had to go inside. The employee ask what needed to be done and told me about how long it would take. Picked up truck with no problem. Quick and easy with very courteous emp employee ask what needed to be done and told me about how long it would take. Picked up truck with no problem. Quick and easy with very courteous employees. More
by Pureluck
Employees Worked With
Elaine Lathem
May 31, 2020
I bought my 2017 Ford Explorer Premium at Joe Meyers late in 2016 and have serviced it there since. They are organized, courteous and professional. in 2016 and have serviced it there since. They are organized, courteous and professional. More
by Mrmelloesouza
Employees Worked With
Michael Jane Gregory
