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Joe Myers Ford

Houston, TX

Overview
Reviews
Vehicles
4.7
3,495 Reviews
At Joe Myers Ford, we take the time to build bonds with our customers and make them a part of our family. We are not only one of the largest Ford dealers in Houston; we are also one of the top ten volume Ford dealers in the nation! Our extreme dedication to providing a superb service experience is just one of the reasons why we've won four President's awards over the past five years. On top of providing excellent service on the sales floor and in our Service Department, we also have an extensive collection of new Ford cars, Certified Pre-owned Fords, including the Ford Focus ,and a wide array of pre-screened used cars from well-known manufacturers like Chevrolet, Honda, Toyota, Nissan and Volkswagen. Joe Myers Ford is proud to be a part of the community's family. We are an active participant in local events and support many local schools and sports associations. Every year we are involved in the Cy-Fair ISD FFA Livestock Show where we purchase numerous animals to help support the students' scholarships. We're also a supporting sponsor of the Meineke Car Care Texas Bowl, and even put on several of our own events, including the Cobra Club Mustang Show which has become a popular community festivity.
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16634 Northwest Fwy

Houston, TX

77040

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Showing 3,495 reviews

April 21, 2026

Dealership was nice and clean and Jana was a great saleswoman who helped us to reach the deal we wanted. More

by Mweeks3610
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jana Vongsamphanh
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Apr 21, 2026 -

Joe Myers Ford responded

We appreciate you sharing your experience and are glad to hear the environment felt welcoming and well kept. Our team works with care and collaboration to help guests feel supported and confident as they work toward the right outcome. Thank you for choosing our dealership and for the kind feedback.

April 18, 2026

Service advisor Marcos was very professional, friendly and helpful. I will ask for him every time I bring my vehicle in for service. More

by ricklynch150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
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Apr 20, 2026 -

Joe Myers Ford responded

We are delighted to hear about your positive experience with our service team. It sounds like Marcos provided you with exceptional professional and helpful assistance during your visit. We truly value customers like you who recognize the dedication our team members bring to their work. Your feedback highlights exactly the kind of friendly and knowledgeable service we strive to deliver every day. We look forward to continuing to serve you and your vehicle's needs in the future.

April 17, 2026

Joe Courtney was a great service rep and kept me updated on progress. He went out of his way to take care of my needs. However, repairs took an exceptionally long time - 10 weeks. I am concerned if the tech More

by SDEPAUW2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Courtney was my only contact
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Apr 20, 2026 -

Joe Myers Ford responded

Your positive experience with our service representative means so much to us. We're thrilled that you received excellent communication and personalized attention throughout your visit. It's wonderful to hear that our team member went above and beyond to meet your specific needs and kept you well-informed during the process. We truly value your feedback regarding the repair timeline, as this insight helps us continuously improve our service delivery. Your experience matters greatly to us, and we appreciate you taking the time to share both the highlights and areas where we can enhance our operations.

April 17, 2026

Kept me informed of the progress and quickly kept the work completed. I will return. More

by Rapreyes
Recommend Dealer
Yes
Employees Worked With
Anton
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Apr 20, 2026 -

Joe Myers Ford responded

We are excited to hear about your positive experience with our service team. Your feedback about staying informed throughout the process and completing the work quickly means a great deal to us at Joe Myers Ford. We understand how important clear communication and efficient service are to our customers. It's wonderful to know that we met your expectations and that you plan to return for future automotive needs.

April 17, 2026

Donovon Nicholas was very helpful and professional. While I have serious questions as to the qualifications of the mechanic (Ernesto Orellana) and his abilities. I had to bring my vehicle in for the sa More

by davidkemp_tcs
Recommend Dealer
Yes
Employees Worked With
Donavan
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Apr 20, 2026 -

Joe Myers Ford responded

We deeply appreciate your feedback about your recent service experience with us. It's wonderful to hear that Donovon provided you with helpful and professional assistance during your visit. We truly value team members who go above and beyond to support our customers. We understand your concerns regarding the technical work performed on your vehicle and the need to return for the same issue. Having to bring your vehicle back twice for the same concern is certainly not the experience we want any customer to have. Your feedback about the quality of the repair work is important to us as we continuously strive to meet the highest standards of service. We take all feedback about our service quality seriously and use it to improve our processes.

April 17, 2026

Have a safety recall for brake boost which wasn't performed during service Have a safety recall for brake boost which wasn't performed during service More

by KEN.PAYNE14
Recommend Dealer
No
Employees Worked With
Don't know.
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Apr 17, 2026 -

Joe Myers Ford responded

Thank you for bringing this to our attention. We take this matter seriously and would appreciate the opportunity to discuss this further with you. Please contact our Service Director, Mark Peachey, at Mpeachey@joemyersford.com so we can work towards a resolution.

April 16, 2026

A a a a a a a a a a a a a a a More

by Cody1997reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
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Apr 17, 2026 -

Joe Myers Ford responded

We deeply appreciate your enthusiasm and are thrilled that you chose Joe Myers Ford for your automotive needs. Your five-star rating means the world to our team and reinforces our commitment to providing exceptional service. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to exceed your expectations in the future.

April 14, 2026

I really have trust issues with FORD and probably won’t by another one. I was sold a lemon More

by NONE31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Several
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Apr 15, 2026 -

Joe Myers Ford responded

We are disappointed to hear about the concerns you've experienced with your vehicle. Your experience matters to us, and we would appreciate the opportunity to discuss your concerns. Please contact our Customer Relations Manager, Samantha Leon, at 713-482-5233 or Sleon@joemyersford.com so we can work together to address this matter properly.

April 12, 2026

Jaxon was terrific, great customer service all around. Highly recommend Joe Myers Ford service department. More

by WILLIAM.L.GARRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaxon
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Apr 15, 2026 -

Joe Myers Ford responded

We are overjoyed to hear about your outstanding experience with our team. It's wonderful to know that you received excellent customer service and felt well taken care of during your visit. Your recommendation of our service department means so much to us. We're grateful for customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with the same level of quality service in the future.

April 11, 2026

I was impressed with the communication I received from Matt about my service. Also, the timely manner I received my car. The rental car was great. Everything that was done to my car from the 60K service t More

by cherylm0513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and it looks as if the service guys last name was Stelly.
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Apr 14, 2026 -

Joe Myers Ford responded

We are honored to hear about your excellent service experience with us. Your satisfaction with the communication you received and the quick turnaround time for your vehicle means so much to our team. We understand how important it is to feel confident about your car's safety, especially when planning trips, and we're glad our comprehensive 60K service and safety checks gave you that peace of mind. The positive feedback about your rental car experience is also wonderful to hear. We truly value customers like you who take the time to share their experience, and we look forward to continuing to provide you with reliable service.

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