Joe Myers Ford

Fantastic I would highly recommend Al Hall when buying my next vehicle did not feel pressured and very knowledgeable and honest also the finance department was I would highly recommend Al Hall when buying my next vehicle did not feel pressured and very knowledgeable and honest also the finance department was great to. More

Purchased of an edge Humberto and Shelly were both great. Humberto took the time to hear what we wanted and needed. He was very helpful and understanding. He showed us all Humberto and Shelly were both great. Humberto took the time to hear what we wanted and needed. He was very helpful and understanding. He showed us all the different vehicles we asked about and worked extremely hard to get us what we wanted. He never seemed annoyed even when we said we weren’t going to buy anything. He just gave us the information we asked for and continued to help us. We had another guy during the same visit that actually took us to see a vehicle and then left us at the lot to go with another customer and said he was gonna send someone else which no one ever came. Once again Humberto and Shelly both worked hard and we felt very comfortable that we made the right decision when we purchased our edge. More

The only Houston Ford dealer I recommend This is my second vehicle purchase through Joe Myers. Both times the process was simple and the customer service was great. Unlike other dealerships t This is my second vehicle purchase through Joe Myers. Both times the process was simple and the customer service was great. Unlike other dealerships that simply want you in and out as quickly as possible with the best possible outcome for themselves, Joe Myers will work with you. I have no complaints and will be back in the near future for my next purchase. Thank you Alex, Chris and Craig for the smooth process as well as working with me on the lift package. More

Amazing Customer Service and Deal! Went in unsure of what I was going to be getting myself into since reading mixed reviews online. The moment I stepped out of my car I was treated like Went in unsure of what I was going to be getting myself into since reading mixed reviews online. The moment I stepped out of my car I was treated like someone my salesman has known his entire life. I knew I was going to be "upside down " on my current car, but wanted to see if there would be a way for me to get int a new truck. Turns out after my salesman Brandon and his manager Chris spoke with me about my concerns and what I was wanting they had a few options pulled around for me to see first hand. Turns out that by the time they pulled up a list of rebates on their computer it helped to get rid of the "upside down" and get me the payment I was requesting. I will never purchase from anywhere else. I understand not everyone will have the same experience I had, but wow some of those reviews are way off and makes me think there is more to the story than what was written. More

Best car buying experience I've ever had! Ron was amazing to work with. He was very patient and kind. I was shown and test drove as many cars as needed to find the perfect one. I wasn't pressu Ron was amazing to work with. He was very patient and kind. I was shown and test drove as many cars as needed to find the perfect one. I wasn't pressured at all. Pedro, in the financing department was also very friendly and helpful. He explained everything so I could understand exactly what I was signing. After the experience I had at Joe Myers Ford, I will be back the next time I am ready to buy. More

OVERALL BEST DEALER EXPERIENCE This is the third purchase i have made at Joe Myers and every time i have had a pleasent experience through out the purchase process. Friendly staff a This is the third purchase i have made at Joe Myers and every time i have had a pleasent experience through out the purchase process. Friendly staff and great sales guy gave me a better deal then i was expecting. I would deffinetly recommend for anyone looking to purchase a new vehicle. Look no further then Alex Reyes as your next sales representative to guide you in your purchase of a new vehicle. More

Unpleasant Experience with Service Yesterday April 16, I took my F150 in to take care of a recall. Got to the service area before 8 Am fore my appt, and i was told by TJ Kwiatkowski tha Yesterday April 16, I took my F150 in to take care of a recall. Got to the service area before 8 Am fore my appt, and i was told by TJ Kwiatkowski that it would take 2 or 3 hours to do the job, no problem so i went home waiting on a phone call that did not happen. At 1:30 i called the service area looking for TJ and he was not available, so i called again and again and several times i was transferred to his desk and no response and not knowing what was taking so long. At 2:49 I got a text message from TJ saying that some additional items needed attention, so I responded to the text with Ok to go ahead and do the battery work. I called TJ and got hold of him to see how much longer this would take he assured me that it would be ready in an hour or less, so I said great, and he was going to call me when it was ready. By 5Pm i still had not received a call from him so i called again and again he was not available, I asked to speak with a Service manager, not available either. At this point i said to Jen, the lady at the answering service if she could find someone to tell me what was the progress of my truck and for her to not transfer me again. A gentleman picked up a call (not sure of his name)and he told me the service was in progress, and that sometimes it takes 1/2 day to get things done, and that is fine but don't tell me it will take 2 or 3 hours if in fact it will be an 8 to 5 ordeal.While i was on the phone TJ called and claimed to have left me a message (i did not get a message) telling me that my truck was ready at 5:11 PM. I was very frustrated that I had to spend all day with this situation and very unhappy with the customer service at Joe Myers Ford. If the service department or TJ had called me and by noon or at some point as expected to let me know things were not going well, i could have understand and had planned my day differently, as you know everyone is busy and my time is important. It is unfortunate that custumor service was not considerate, i just hope that this Review helps you make improvements on the way you handle your custumors. More

Satisfied My experience with Joe Myers Ford was great. I purchased a car with Al and couldnt have been more happier. Come check it out for yourself. My experience with Joe Myers Ford was great. I purchased a car with Al and couldnt have been more happier. Come check it out for yourself. More

Great deal Thank you Joe Snow and Ryan B for the great deal and wonderful experience. I look forward to purchasing again at Joe Myers Ford in the future. They tr Thank you Joe Snow and Ryan B for the great deal and wonderful experience. I look forward to purchasing again at Joe Myers Ford in the future. They treat you like royalty and I will be back More

EXELENTE Gracias a Humberto Vallejo que fue muy amable y nos ayudo mucho a encontrar lo ideal para nuestra familia 100% recomendado nos ayudo bastante y esplic Gracias a Humberto Vallejo que fue muy amable y nos ayudo mucho a encontrar lo ideal para nuestra familia 100% recomendado nos ayudo bastante y esplico muchas cosas de nuestra nueva troca. More