Joe Myers Ford

Really bad service When you pay over 70k for a truck you expect it to work. More times in the shop for the same repairs over and over. Sun roof three times, seat heate When you pay over 70k for a truck you expect it to work. More times in the shop for the same repairs over and over. Sun roof three times, seat heater and air went out, passenger seat belt chime dosent work, oil change they spilled oil everywhere leaking down filter, did not check other fluids, air box left un clamped. Trailer disconnected warning light on. Found a TSB and they do t want to fix. Left my interior of truck with grease and froor and roof and on and on. Will never buy here again most likely never buy another Ford. Worst customer service I have ever had. Even had the nerve to confront me and a negative review to make you feel guilty in giving a better one. Reviews like this are worthless. More

Not time consuming at all Joshua Terry was the best i have ever had the experience of work with. I have been buying cars a long time, but this was the real deal no bull. I went Joshua Terry was the best i have ever had the experience of work with. I have been buying cars a long time, but this was the real deal no bull. I went online spoke with Joshua Terry explain my situation and in a clam voice he said come in we can help. I had my doubt at first, but Joshua Terry put all of that to rest, when we drove out with what we wanted and then some. So if you are looking or need a truck or car GO SEE JOSHUA TERRY at Joe Myers Ford. Not to say that everyone else wasnt good cause they i just dont know their names. Again my family and i would like to say thank you and a job well done. More

New Vehicle I was well taken care of through the process of purchasing a new vehicle. The time and efficiency of the transaction was pleasant. The courtesy of the I was well taken care of through the process of purchasing a new vehicle. The time and efficiency of the transaction was pleasant. The courtesy of the sales and service group were good. More

Great Buying Experience Brandon LeMay was excellent in helping me get a great deal. He stood by what he said and was very knowledgeable about the vehicle and features. Brandon LeMay was excellent in helping me get a great deal. He stood by what he said and was very knowledgeable about the vehicle and features. More

A great experience The sales team was well oiled everyone did a great job from being to end .I was well taken care of relaxed and comfortable. I enjoyed myself. Thanks a The sales team was well oiled everyone did a great job from being to end .I was well taken care of relaxed and comfortable. I enjoyed myself. Thanks a lot More

Fantastic I would highly recommend Al Hall when buying my next vehicle did not feel pressured and very knowledgeable and honest also the finance department was I would highly recommend Al Hall when buying my next vehicle did not feel pressured and very knowledgeable and honest also the finance department was great to. More

Purchased of an edge Humberto and Shelly were both great. Humberto took the time to hear what we wanted and needed. He was very helpful and understanding. He showed us all Humberto and Shelly were both great. Humberto took the time to hear what we wanted and needed. He was very helpful and understanding. He showed us all the different vehicles we asked about and worked extremely hard to get us what we wanted. He never seemed annoyed even when we said we weren’t going to buy anything. He just gave us the information we asked for and continued to help us. We had another guy during the same visit that actually took us to see a vehicle and then left us at the lot to go with another customer and said he was gonna send someone else which no one ever came. Once again Humberto and Shelly both worked hard and we felt very comfortable that we made the right decision when we purchased our edge. More

The only Houston Ford dealer I recommend This is my second vehicle purchase through Joe Myers. Both times the process was simple and the customer service was great. Unlike other dealerships t This is my second vehicle purchase through Joe Myers. Both times the process was simple and the customer service was great. Unlike other dealerships that simply want you in and out as quickly as possible with the best possible outcome for themselves, Joe Myers will work with you. I have no complaints and will be back in the near future for my next purchase. Thank you Alex, Chris and Craig for the smooth process as well as working with me on the lift package. More

Amazing Customer Service and Deal! Went in unsure of what I was going to be getting myself into since reading mixed reviews online. The moment I stepped out of my car I was treated like Went in unsure of what I was going to be getting myself into since reading mixed reviews online. The moment I stepped out of my car I was treated like someone my salesman has known his entire life. I knew I was going to be "upside down " on my current car, but wanted to see if there would be a way for me to get int a new truck. Turns out after my salesman Brandon and his manager Chris spoke with me about my concerns and what I was wanting they had a few options pulled around for me to see first hand. Turns out that by the time they pulled up a list of rebates on their computer it helped to get rid of the "upside down" and get me the payment I was requesting. I will never purchase from anywhere else. I understand not everyone will have the same experience I had, but wow some of those reviews are way off and makes me think there is more to the story than what was written. More

Best car buying experience I've ever had! Ron was amazing to work with. He was very patient and kind. I was shown and test drove as many cars as needed to find the perfect one. I wasn't pressu Ron was amazing to work with. He was very patient and kind. I was shown and test drove as many cars as needed to find the perfect one. I wasn't pressured at all. Pedro, in the financing department was also very friendly and helpful. He explained everything so I could understand exactly what I was signing. After the experience I had at Joe Myers Ford, I will be back the next time I am ready to buy. More