
Joe Myers Ford
Houston, TX
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New Edge Great buying experience Went above and beyond to help would def use Josh again.He also helped me in November with my new 18 F150. Great buying experience Went above and beyond to help would def use Josh again.He also helped me in November with my new 18 F150. More
Very good experience excellent service Salesman was very good and help me on all my questions and concerns and help me get the right vehicle and finance was great good deal Salesman was very good and help me on all my questions and concerns and help me get the right vehicle and finance was great good deal More
Repair on my 2016 Ford Edge I took my Ford Edge in last month. When I put gas in my car the car starts vibrating and acts like it wants to stall out. The other issue was the pl I took my Ford Edge in last month. When I put gas in my car the car starts vibrating and acts like it wants to stall out. The other issue was the plug in the backseat, everytime you plug something in the plug falls out. The service department advised me they could not duplicate the issue even though I told them this is not normal. Then when I wanted my plug in replaced, because I have less than 36K miles on my car, the service person didn't want to replace the plug because he said it is NORMAL for the plug to come out some. NO, it is not normal. He told me he was going to go look at one of the Ford Edge's there on their lot and see if the plug falls out. Now, what does that have anything to do with my car? Nothing, I am paying for my car along with the warranty, why not just fix what I ask and be done instead of making it a fight! Poor customer service! Finally after having to throw a fit, the plug was replaced and guess what? The plug doesn't fall out now, amazing how that is NORMAL! I was told my car was fixed, when it wasn't fixed because they couldn't figure out the issue. I drove my car all the way home, over an hour drive one way, then I had to go back because I left my cell phone in the loaner car. I had to fill up my car before I drove back. After pumping gas, I started my car back up and it started vibrating and I couldnt even drive to the end of the driveway to the street without my car shaking and vibrating. Well, I called asking the GM to call me back to discuss my issues because I have purchased 5 vehicles from Joe Meyers in the past 5 years and I think the GM needs to know about this. Well, here we are over a month down the road, over 5 messsages I left for the GM and no call back. I called today and the lady said the GM has a busy schedule and it is MONTH END! Ok, great, but January has 31 days, so you are telling me she was too busy all month to care about all the messages I left? Ok, well you do not have to worry about me ever stepping foot back on your property today or ever! I took my car to Mac Haik Ford in Pasadena, which is 10 minutes from my house and guess what! My car is FIXED! I think I just found my new Ford Dealership who apparently listens to their customers when they say something is wrong. They replaced the vapor management valve, canister purge valve, and fuel vapor storage canister, reset my navigation system and replaced the APIM. Now my bluetooth works and my car doesnt shake or vibrate anymore. This is how my visit should have gone at Joe Meyers. More
Excellent dealership Mr. Howard went above and beyond to meet our needs. He listened to us and did everything in his power to make sure we were 100% satisfied. The whole c Mr. Howard went above and beyond to meet our needs. He listened to us and did everything in his power to make sure we were 100% satisfied. The whole car buying experience was made easy for us. We are grateful for the entire staff for dealing with us and our children. If you are in the market to buy a car or truck. I would highly recommend joe Myers ford. More
Awesome awesome awesome. I have been looking for my vehicle for six months. Everyplace I went they tried to give me the runaround and overcharge me and wasted my time. At Joe I have been looking for my vehicle for six months. Everyplace I went they tried to give me the runaround and overcharge me and wasted my time. At Joe Myers Ford pre-owned the guys were knowledgeable, helpful, honest and Respectful of my time. Everything they told me they would do and about the vehicle was exactly true. They didn’t try to charge me a penny more than we agreed upon. I won’t shop anywhere else. I couldn’t be more pleased. More
Amazing Service Mr. Howard went above and beyond to meet our needs. He listened to us and did everything in his power to make sure we were 100% satisfied. The whole c Mr. Howard went above and beyond to meet our needs. He listened to us and did everything in his power to make sure we were 100% satisfied. The whole car buying experience was made easy for us. We are grateful for the entire staff for dealing with us and our children. More
Best experience buying a vehicle we ever had Joe, Jarrod and Josh were wonderful. They were informative, very friendly, and helpful. We would recommend anyone we know to go see them when they are Joe, Jarrod and Josh were wonderful. They were informative, very friendly, and helpful. We would recommend anyone we know to go see them when they are ready to purchase new or used vehicle. Josh in Finance explained things that we did not know as well as Jarrod and Joe explained about the truck. They did not use any pressure tactics which was unusual in past experiences. More
Joshua Terry is awesome Joshua Terry helped my grandson get a brand new mustang. If I hadn't met with Joshua Terry at Joe Myers Ford, my grandson would not have his New Musta Joshua Terry helped my grandson get a brand new mustang. If I hadn't met with Joshua Terry at Joe Myers Ford, my grandson would not have his New Mustang!. Thanks Josh!!! He loves his new car!!! If you need a new or used vehicle, go see Josh at Joe Myers Ford. More
Best experience ever with a dealership!!! My husband and I walked in not knowing how this was going to go as with most dealerships they can be long and overwhelming. But, with Jow Meyers Ford My husband and I walked in not knowing how this was going to go as with most dealerships they can be long and overwhelming. But, with Jow Meyers Ford and Joe Snow my husband and I were treated like family! We were handled with respect and the whole process was fast and painless! More
It was good It was a pleasure working with Tim Easterly. He was very helpful, honest and did exactly what he said he would. He did not waste my time. I would high It was a pleasure working with Tim Easterly. He was very helpful, honest and did exactly what he said he would. He did not waste my time. I would highly recommend this place to my friends. More