After not returning calls for over a week . Trying to get my truck in for a rear door problem. Like before we had problems getting an appointment. Being frustrated after a week and no returned call we left a not so nice message saying they that are full of crap and are liars. Blowing smoke up people's butt is a must in the service department, that's what they do. I went down there personally to talk with someone and look at my truck and when I told them our name they told that Joe Meyers cannot fix my truck even though they fixed the other door a few months earlier. I asked why and service mgr. John aka Coach told me that we have been to rude. Yes RUDE. Remind You we never spoke with anyone but the lady taking our calls telling us I'm give them the message or forwarding us to their voice mail every time we called, this is where the SMOKE BLOWING COMES IN.... Afterwards me and my wife returned to speak with the General manager, of course she's not in, so we asked to speak with next person in charge that was sales mgr..Chris.. told him our story, he seemed very concerned so he said he needed to get with someone else. He made a quick call then left the room and returned with Mr STEVE BLANCHARD.... He introduced himself and immediately said"with all that's going on I don't see why you would want to be doing business with us anyway.... apparently he's the problem solver. From the start JOE MEYERS FORD has been jerking me around. 1.went there for oil change after I got an e mail from them, i called and scheduled appointment... sat for 2hrs to be told that you don't need an oil change yet. 2. My wife made appointment to be told that they are swamped and had to make another appointment 2weeks later, then to be told that part needed to be ordered and it would be up to 2 weeks to repair my left rear door on my truck. So after all was done and I saw this with my own 2 eyes and heard with my ears the sevice mgr gave my wife his card and said this "IF YOU HAVE ANY MORE PROBLEMS CALL ME DIRECTLY SO THIS WON'T HAPPEN AGAIN "That there my friend is the biggest lie I ever heard.. I know some lady Is gonna delete this or try to spin it like were xxxxxxxx,,, but all we wanted was a call saying hey bring it in and we'll take look at it... that's it!!!!!!!