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Joe Myers Ford
Houston, TX
3,084 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,084 reviews
January 25, 2018
2018 Ford Escape Despite Houston being shut down for freezing temperatures, Alex Morales was able to locate the exact color and style of vehicle that I was looking for Despite Houston being shut down for freezing temperatures, Alex Morales was able to locate the exact color and style of vehicle that I was looking for within a very short time period. Thank you Alex Morales and Joe Myers Ford for your service, I totally love my new vehicle! More
by Crockdon
Employees Worked With
Alex Morales
January 24, 2018
No hassle sales Tony Morgan gave me the bottom line price right from the start of our meeting, within 5 minutes we had a deal struck and I was done with everything in Tony Morgan gave me the bottom line price right from the start of our meeting, within 5 minutes we had a deal struck and I was done with everything in about an hour. I can appreciate when someone knows my time is valuable. Thanks! More
by DanielGrein
Employees Worked With
Tony Morgan
January 23, 2018
Tad valdez I have purchased 7vehiles in the last four years Al hall is an outstanding sales man. He goes above and beyond his duties. Al hall has taken bery I have purchased 7vehiles in the last four years Al hall is an outstanding sales man. He goes above and beyond his duties. Al hall has taken bery good care of me. More
by Tadvaldez
Employees Worked With
Al Hall, Larry Cutler
January 21, 2018
Poor Service Poor service from Joe Myers Ford Service Department on my recent repair. I scheduled an appointment for Thursday, 12/7 at 10:30am and dropped my truc Poor service from Joe Myers Ford Service Department on my recent repair. I scheduled an appointment for Thursday, 12/7 at 10:30am and dropped my truck off the evening of 12/6. I did not receive a call from the Service Advisor Friday or Saturday. On Monday I left the advisor a voicemail and continued to call daily. On Saturday, 12/16, I had finally had enough of leaving voicemail messages and asked for General Manager Carolyn Cross. To my surprise another voicemail to Ms. Cross' assistant, Emma Jones. I did not receive a call from either, but my message was transferred to one of the Service Managers. He apologized for my service request being lost as the Service Advisor was no longer with Joe Myers Ford. Still no return call from Ms. Cross. To make a long story shorter, it took 44 days for the truck to be repaired. When the new Service Advisor called to let me know the truck was ready, I immediately tried to reach Ms. Cross again. Her line was answered by Emma Jones who immediately told me Ms. Cross was not available. I told her I was coming to pick up my truck and wanted to speak to someone about the poor service. She agreed to meet me. When I arrived and asked for her, I was met by Ms. Jones and the Service Director, Derick Kopp. Within three-four minutes of discussing the service issues, Ms. Jones and Mr. Kopp gave me the royal brush-off. Ms. Jones was in a hurry to head off to lunch with Ms. Cross. Mr. Kopp stayed with me until I left the dealership. Sad story to tell as the truck is still under warranty and the lack of communication from the Joe Myers Service Department. I have archived the text messages and voicemails as proof to my 44 day time frame. Joe Myers Ford advertises as open communication from the management - something I failed to receive. A little apology and understanding from Ms. Cross, Ms. Jones or Derick Kopp would have made a tremendous difference. I purchased my truck in good faith and expect the service to be the same. More
by THTomball
Employees Worked With
Carolyn Cross, Emma Jones, Derick Kopp
January 21, 2018
Professional, courteous, and knowledgeable I started my search through an internet information request, so had talked to Josh before I arrived. He was ready when I arrived and had several opti I started my search through an internet information request, so had talked to Josh before I arrived. He was ready when I arrived and had several options ready to review with me that met my stated needs. He was very professional and friendly, made sure to show me the key features of the vehicle (F250), and answered all of my questions. The negotiation process was straightforward, and he didn't try and apply any high pressure sales techniques that I've often run into at other dealerships. We had completed our negotiations over the phone later in the day, and when I returned he already had most of the paperwork ready to go, which sped things up for me. Finance was great, and got me in and out quickly, and made me aware of the extended warranty options, but didn't try and push them on me, which I appreciated. Overall, about as good a car buying experience as you can have. More
by shaddix
Employees Worked With
Joshua Terry, Craig Bosley
January 20, 2018
MKC lease This is my 4th lease with Joe Myers. I love working with Greg Lagrimanta. He treats me like I am part of his family. He is always so patient and kin This is my 4th lease with Joe Myers. I love working with Greg Lagrimanta. He treats me like I am part of his family. He is always so patient and kind and does not searching till he finds the perfect vehicle for me. More
by MKC
Employees Worked With
Greg Lagrimanta
January 20, 2018
Good value, good service and good products Ralph looked after me from my initial on line enquiry to the closing of the purchase, very good support. My purchase from Joe Myers was great value an Ralph looked after me from my initial on line enquiry to the closing of the purchase, very good support. My purchase from Joe Myers was great value and in great condition. We are repeat Ford customers and we will come back to Joe Myers again. More
by Les
Employees Worked With
Ralph Odigbo, Kyle Smith
January 19, 2018
Great experience Dan Howard was very helpful in finding my new Expedition. He was expedient in getting the paperwork done and very attentative every step of the way. W Dan Howard was very helpful in finding my new Expedition. He was expedient in getting the paperwork done and very attentative every step of the way. We will definitely use Dan for any future car purchases. More
by Nana’s car
Employees Worked With
Dan Howard, Carlo Danjoy
January 19, 2018
F-150 service at Joe Meyers Ford Great service, I have been a client for over two years now. Work is done speedily and of good quality, good clarity in advance on costs Great service, I have been a client for over two years now. Work is done speedily and of good quality, good clarity in advance on costs More
by fred Rijkens
Employees Worked With
Elaine Lathem
January 18, 2018
Satisfying My salesman was fantastic. Keidrick Gant really went above and beyond to make my purchase possible. From sending photos of various truck to my phone, My salesman was fantastic. Keidrick Gant really went above and beyond to make my purchase possible. From sending photos of various truck to my phone, remembering me months later he was just an complete professional throughout the process More
by Hotshot run
Employees Worked With
Keidrick Gant, Pedro Lopez
