Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Myers Ford
Houston, TX
3,084 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 3,084 reviews
January 16, 2018
My experience was great. My salesperson was Tony Morgan, he was the greatest. He made me feel comfortable and stress free. He explain the process of purchasing so clear. I had My salesperson was Tony Morgan, he was the greatest. He made me feel comfortable and stress free. He explain the process of purchasing so clear. I had used him in a pass purchase and recommended him to my sister and she talked about how great he was. As a woman when purchasing a vehicle you feel the salesperson will try to trick you in a higher price but not the case with Tony. He is honest and a complete gentleman. Pedro Lopez my finance manager was also great. Between him and Tony they make Joe Myers Ford and awesome place to purchase a vehicle. I will be making another purchase for my son in a few months and I will request these two gentlemen to assist me. Best tag team ever. More
by Efremin65
Employees Worked With
Tony Morgan, Pedro Lopez
January 15, 2018
Failure to notify wait period when making appointment I made an appointment one week in advance. When I arrived this morning, I was told there was a two to three day wait. What? I made an appointment one week in advance. When I arrived this morning, I was told there was a two to three day wait. What? More
by John H
Employees Worked With
None of the above.
January 15, 2018
I purchased two new cars. Incredible professionalism exhibited by all at JMF...I was purchasing my retirement truck and was treated so well by Tong Morgan and Pedro Lopez, I de Incredible professionalism exhibited by all at JMF...I was purchasing my retirement truck and was treated so well by Tong Morgan and Pedro Lopez, I decided to buy my wife a vehicle... CAROLYN CROSS and her staff set the bench Mark for Ford... More
by PoliceCaptain
Employees Worked With
Tony Morgan, Pedro Lopez
January 13, 2018
Excellent service Great service . Al Hall was very helpful answered all my questions.I would definitely recommend my family and friends.The finance process was quick an Great service . Al Hall was very helpful answered all my questions.I would definitely recommend my family and friends.The finance process was quick and Kyle Sample was very Courteous.Very satisfied with the whole experience. More
by Rodriguez,Linda
Employees Worked With
Kyle Sample, Al Hall
January 13, 2018
Terrible Dealership. I tried 3 times in 2 days to schedule service for a safety recall on my F-150 Truck. I was suppose to get a call back with the time and date. The 3rd I tried 3 times in 2 days to schedule service for a safety recall on my F-150 Truck. I was suppose to get a call back with the time and date. The 3rd time was to be a call back from the service manager. Well, it never happened, their system to schedule appointments is not very efficient. I ended up calling Tomball Ford with great success. My appointment date and time were made on the first call within 10 minutes. They took care of my safety recall and shuttled me back and to their dealership without a problem. Joe Myers, you should take notice on how other dealerships handle their customers. I also had problems with their body shop last year but did not write a review. I ended up going to another Ford dealership which did a wonderful repair job. Joy Myers Ford has disappointed me twice....for now I will never go back. I'm taking all my warranty and repairs to Tomball Ford. More
by Rick
Employees Worked With
I didn't get the names of the employees which took my calls.
January 11, 2018
Great sales rep Greg Martin, the staff was very friendly. those people at Joe Myers Ford are very Professional. If you are in need of transportation or jus sales rep Greg Martin, the staff was very friendly. those people at Joe Myers Ford are very Professional. If you are in need of transportation or just a Great Deal Go To Joe Myers Ford More
by NO NAME
Employees Worked With
Greg Martin
January 09, 2018
Purchased New 2017 Ford F-150 XLT I had a great experience and the staff at Joe Myers Ford were responsive to my needs. John Templeton listened closely and gave me honest and useful a I had a great experience and the staff at Joe Myers Ford were responsive to my needs. John Templeton listened closely and gave me honest and useful advice, plus was an overall super friendly person. I've already recommended this dealership to 2 other folks since last week. More
by Rob Giles
Employees Worked With
John Templeton, Carlo Danjoy
January 09, 2018
Worst customer service! Took my car for repair and was supposed to take 8 days. I ended up waiting 3 weeks for it and got charged extra for my rental car and they avoid payin Took my car for repair and was supposed to take 8 days. I ended up waiting 3 weeks for it and got charged extra for my rental car and they avoid paying for it. Trying to get a hold of manager to solve issue but they would run out the back door. More
by Jsuarez1987
Employees Worked With
Jonathan Walters
January 08, 2018
Just the way I like it.........in and out.......FAST! Regular service maintenance for our new F-250 was handled as if I were family! No waiting to check in, turn around time fast, and done right the firs Regular service maintenance for our new F-250 was handled as if I were family! No waiting to check in, turn around time fast, and done right the first time! Thank you Joe Courtney and Joe Myers Ford! More
by dennis g
Employees Worked With
Joe Courtney
January 07, 2018
Professional and courteous Robert Martin took his time with me and was very helpful in answering all my questions. He had very helpful suggestions for alternatives when they we Robert Martin took his time with me and was very helpful in answering all my questions. He had very helpful suggestions for alternatives when they were asked for my me. He walked me through the steps showing me all the technical features on the vehicle I was interested in. He made the sales experience a good one. Keep up the good work!! Giao Nguyen was knowledgeable on the finance side, as was Matt Miller on the IT technical side. Matt and Robert both, will be valuable contacts as I get more familiar with all the features on my F-150 and have more questions. More
by FZ
Employees Worked With
Robert Martin, Matt Miller, Giao Nguyen
