
Joe Myers Ford
Houston, TX
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Salesman dropped the ball Went to dealership to trade in car was told by Salesmen Tim Brown that he has our collected paperwork and because it was late and the banks were close Went to dealership to trade in car was told by Salesmen Tim Brown that he has our collected paperwork and because it was late and the banks were closed he would present paperwork to finance department for review then stated that he would contact my husband and I on the upcoming Monday since it was Saturday and the dealership was closed on Sunday. So now it's Monday later in the afternoon no call from Tim so I call he tells me finance dept is working on it and gives me the make and model of the car available for us he states he will call us back but never heard from him. Tuesday has now arrived and no call so I again wait until later the afternoon then call Tim he tells me the finance dept is working on things but we would need a $3000 down payment in addition to confirmation of my income which I said I had available and asked if the dealership can work with us or not because in all my experiences of purchasing a car I never had to go through this process then he says he will send me the link to the car in 20 minutes from the time of the call, hours have passed and I received nothing. Very bad business practice and I gave him the opportunity to let me know if he could work with us or not. I will not do business with this company nor will I ever refer anyone to this dealership. More
Fabulous truck My salesperson, Tony Morgan was excellent. Such a friendly person. We will buy from him again if needed. Thanks Tony for listening to me. Gloria B My salesperson, Tony Morgan was excellent. Such a friendly person. We will buy from him again if needed. Thanks Tony for listening to me. Gloria Bryant More
Great dealer Fausto was excellent help during my difficult situation. Although it was not a good time for me to buy, when the time is right I will return to Joe Me Fausto was excellent help during my difficult situation. Although it was not a good time for me to buy, when the time is right I will return to Joe Meyers to purchase from him. Sid F More
Buying experience Ivan fedko was very knowledgeable on all the truck s we looked up and test drive. He made the buying experience very comfortable. Thanks Ivan! Ivan fedko was very knowledgeable on all the truck s we looked up and test drive. He made the buying experience very comfortable. Thanks Ivan! More
Very good experience. No pressure or hasssles. My review was excellent since everything went so smoothly and professional. The staff was friendly and well trained. The dealership is clean and comfo My review was excellent since everything went so smoothly and professional. The staff was friendly and well trained. The dealership is clean and comfortable waiting areas. More
Awesome people to work with I stopped by Joe Myers Ford to look and test drive a car. Ralph came out to greet us and provided the best customer service. We test drive the car and I stopped by Joe Myers Ford to look and test drive a car. Ralph came out to greet us and provided the best customer service. We test drive the car and decided this was the car for me. Ralph and Cameron provided the best service to get me into that car. There wasn't the any pressure you would normally get from a car salesman. They were very professional and helpful. I would suggest anyone interested in a new car to visit Ralph and Cameron at Joe Myers Ford. More
New car sales Been dealing with dan howard he was great i will always go to him for all my needs he was great and professional I will refer all my friends to him Been dealing with dan howard he was great i will always go to him for all my needs he was great and professional I will refer all my friends to him I got the best service ever. More
EXCELLENT SERVICE AT JOE MYERS FORD I would like to thank Ivan Fedko at Joe Myers Ford for making my car purchasing experience so enjoyable. I truly mean that. Ivan was very courteous, I would like to thank Ivan Fedko at Joe Myers Ford for making my car purchasing experience so enjoyable. I truly mean that. Ivan was very courteous, friendly and easy to talk to. The whole transaction from beginning to end was seamless. I will definitely refer all of my Family and friends to Ivan Fedko at Joe Myers Ford. Thank you everyone. More
Great place to shop for a new vehicle Alex Morales was an awesome sales associate. Had exceptional knowledge of my vehicle. Adam in finance also did a wonderful job getting me in and out. Alex Morales was an awesome sales associate. Had exceptional knowledge of my vehicle. Adam in finance also did a wonderful job getting me in and out. More
Delivers on service and satisfaction! Just leased a 2017 Ford Escape with Mr Dan Howard once again. Called him in am and final paperwork and vehicle were ready for drive out in less than Just leased a 2017 Ford Escape with Mr Dan Howard once again. Called him in am and final paperwork and vehicle were ready for drive out in less than 2 hours! Other team members definitely rocked in having everything ready for signatures. Team members were professional and aimed to provide timely customer service. Thank you to Dan, Pedro, Greg, and Joshua! More