Joe Myers Ford
Houston, TX
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Our intention was to see three different brands options to select the purchase of a vehicle, however to visit the Ford Agency Mr. Robert De La Cruz gave us excellent advice and attention that was no longer to select the purchase of a vehicle, however to visit the Ford Agency Mr. Robert De La Cruz gave us excellent advice and attention that was no longer necessary to see more options and decided to buy the Ford Explorer with you. More
My experience was pretty good overall. However, I should have shopped and compared prices with Planet Ford 45 north. I found the same truck I purchased, advertised for a few thousand dollars less. Will vi have shopped and compared prices with Planet Ford 45 north. I found the same truck I purchased, advertised for a few thousand dollars less. Will visit Planet 45 north next time. Regards, Marco More
Overall this was a no pressure pleasant buying experience. Keith Davis and his fellow co-worker were superb. The fincancing was fast and easy with no hassle. The vehicle was ready and clean for pi experience. Keith Davis and his fellow co-worker were superb. The fincancing was fast and easy with no hassle. The vehicle was ready and clean for pickup the next day. this has been one of my best buying auto experience since 2007 when I purchase a vehicle in Ok. The only shortcoming is I did not get an OWNERS MANUAL WITH THE VEHICLE. If at all possible, to make this an excellent buying experience I would like to have that owner manual. Sincerely, Jesse Brown More
Customer service was excellent. Never felt pressured to buy anything. Our salesman Curtis never asked me to buy anything if he could "get the numbers to work". Financing manager Whitney Babineaux is the be buy anything. Our salesman Curtis never asked me to buy anything if he could "get the numbers to work". Financing manager Whitney Babineaux is the best in the business. I would not purchase a vehicle from anyone else. He doesn't let you leave unless he knows you are happy and got the best deal possible. More
Joe Myers Ford makes the entire car buying experience positive. I found a vehicle on their website, I was interested in. When I arrived at the dealership the truck was in stock, for the price listed on positive. I found a vehicle on their website, I was interested in. When I arrived at the dealership the truck was in stock, for the price listed on their site. I was not eligible for a specific Ford rebate, so Joe (Fleet Sales) and the dealership assisted me by increasing its discount. Joe and Janete (Finance) were able to get me through financing, in about 15 min, which I appreciated, because I needed to pick my kids up from school. Then I went down to meet Emma (Customer Service), who delivered my truck to me, and went over some of its features. Overall, I felt comfortable at JMF the entire time I was there, and will return for my next vehicle purchase. More
Very easy sale, very respectful of time. Carolyn Cross runs an excellent dealership. The picture taking after purchase is a great idea. I love my new vehicle and am very glad that I purchased it at Joe runs an excellent dealership. The picture taking after purchase is a great idea. I love my new vehicle and am very glad that I purchased it at Joe Myers Ford. Wayne especially is a super nice and excellent salesman. More
One of the most pleasant car buying experiences I've ever had. Felt respected and treated well. Greg ensured all my requests were handled. I feel I made a great decision going to Joe Myers. ever had. Felt respected and treated well. Greg ensured all my requests were handled. I feel I made a great decision going to Joe Myers. More
I had been car shopping for a few months and had some bad experiences at different dealerships. i had test driven multiple models of trucks and cars and decided on the f150. i had worked with danny a co bad experiences at different dealerships. i had test driven multiple models of trucks and cars and decided on the f150. i had worked with danny a couple of months before making my decision and had remembered he had sent me a thank you and even a follow up a few weeks later. i would send my freinds and family to Joe Myers to purchase in the future. More
Joe provided me with all of the information that I requested. I searched all over the Houston area and was unable to find a better deal. requested. I searched all over the Houston area and was unable to find a better deal. More
As always Cindy makes the experience almost painless. The best part is when you realize this dealership is looking out for you and goes the extra "mile" to make sure you feel and are better off by choosi The best part is when you realize this dealership is looking out for you and goes the extra "mile" to make sure you feel and are better off by choosing Joe Meyers. I did experience one big disappointment after trying to submit this review three times this process drives the effort right into the gutter from the extra mile to the green mile to bad. You may want to rethink this process and all the questions it does not seem Dealerrater knows rule No.1 for great customer service. Based on what I have experienced Dealerrater doesn't get it so I better tell explain. Rule No.1 in delivery of great customer service is: Make the experience "painless" if you need a little more help understanding just ask Cindy she will show you. Thanks for the great service Mike More