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Joe Myers Ford

Houston, TX

4.8
3,153 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 3,153 reviews

August 19, 2025

I'm very pleased with the pricing and overall deal - completely done on the internet and phone and when I arrived at the dealership, everything worked as planned and expected. More

by Matasler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Laskowski, Johnny Arrage, Johnny Truong
Sep 02, 2025 -

Joe Myers Ford responded

We are overjoyed to hear about your positive experience with us! It's wonderful to know that you were pleased with the pricing and the deal we provided. We understand how convenient it can be to handle the process remotely, and we're thrilled that everything went smoothly when you completed your transaction online and over the phone. Your satisfaction with how everything worked as planned when you arrived at our dealership means a great deal to us. We truly appreciate you taking the time to share your experience, and we're grateful for the opportunity to serve you.

August 18, 2025

The service department is great. Extremely fast and answer any questions you may have. The service director really takes the time to listen to your concerns and address anything tha More

by mike.i26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
Aug 28, 2025 -

Joe Myers Ford responded

Thank you for your wonderful feedback about our service department. We're thrilled to hear that you found our team to be efficient and responsive to all your questions. It's wonderful to know that our service director took the time to truly listen to your concerns and made sure to address everything you wanted discussed. Your positive experience means so much to us at Joe Myers Ford, and we appreciate you taking the time to share your thoughts. We look forward to continuing to provide you with the same level of excellent service in the future.

August 16, 2025

They matched another Ford Dealership for my oil change. I got my service done without having to drive 20 min. They completed the service, fast friendly and even washed my car! More

by Yellowhotrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 27, 2025 -

Joe Myers Ford responded

We are absolutely thrilled to hear about your positive experience with our price matching service and oil change. It's wonderful that we could provide you with convenient service close to home while still offering competitive pricing. We're delighted that our team delivered fast and friendly service, and we're especially pleased that you appreciated the complimentary car wash. Your satisfaction with the complete service experience means everything to us at Joe Myers Ford, and we look forward to serving you again in the future.

August 16, 2025

My sales rep Jordan was great. Highly recommend. My purchase was online and via the phone and I am 100 percent satisfied More

by RICH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan and Devin
Aug 27, 2025 -

Joe Myers Ford responded

We are absolutely thrilled to hear about your positive experience with your purchase! It sounds like your online and phone-based buying process went smoothly, and we're pleased that you found our sales team to be so helpful throughout your transaction. Your complete satisfaction with the entire process means everything to us. Thank you for taking the time to share your experience and for your recommendation - it truly makes a difference for our team.

August 15, 2025

Louis Acosta took good care of my needs! Mr Acosta very knowledgeable and very friendly! More

by Torchless
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Louis Acosta
Aug 20, 2025 -

Joe Myers Ford responded

We are absolutely thrilled to hear about your wonderful experience with our team! It sounds like you received exactly the kind of knowledgeable and friendly service we strive to provide every customer. Your feedback about the exceptional care you received and the expertise demonstrated means so much to us. We truly appreciate you taking the time to share your positive experience, and we look forward to serving you again in the future.

August 15, 2025

Not fix my car. The same troubles. sent the car for 4 days to fix it took time but no work to change the car. gave a good quote but didn't do anything. I don't under More

by Nhat Giang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SERVICE ADVISOR Brandon Porter And technical Vu Tam
Aug 20, 2025 -

Joe Myers Ford responded

Your concerns are noted and we understand your frustration with the repair experience you had. We are sorry to hear that you feel this way about the service you received. We take feedback about our service quality seriously as it helps us improve our processes. We would welcome the opportunity to discuss your experience further and work toward a resolution. Please contact our Service Director, Aubrey Cook, at Acook@joemyersford.com so we can address your concerns directly.

August 15, 2025

Good job. Service advisor very courteous, kept us to dated on the service of our car. More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
B. j. Villerael
Aug 27, 2025 -

Joe Myers Ford responded

We are privileged to hear about your positive experience with us. It's wonderful to know that you felt our service advisor was courteous and kept you well-informed throughout your car's service. We understand how important clear communication is during vehicle maintenance, and we're pleased that our team met your expectations. Your feedback about staying updated on the service progress really means a lot to us. Thank you for taking the time to share your experience.

August 14, 2025

Aubrey went out of his way to help me with my vehicle and Brandon my check in guy, treated me with up most respect!! Great Guys! I’ll be purchasing my next vehicle with y’all in the future!! More

by tsdostal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey and Brandon
Aug 20, 2025 -

Joe Myers Ford responded

Thank you for sharing your wonderful experience with us! We are thrilled to hear that Aubrey provided exceptional assistance with your vehicle needs and that Brandon made you feel valued during your check-in process. Your recognition of their dedication and respectful service means the world to our team at Joe Myers Ford. We truly appreciate customers like you who take the time to acknowledge outstanding service, and we look forward to earning your trust again when you are ready for your next vehicle purchase.

August 13, 2025

BJ V. In the service department is the best. He is great at communicating and even helped me move my car seats over into my rental. He is super helpful and More

by lizhorton102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ villarreal
Aug 20, 2025 -

Joe Myers Ford responded

We are grateful for your wonderful feedback about your service experience with us. It's heartwarming to hear that our team member provided such excellent communication and went above and beyond by helping you transfer your car seats to your rental vehicle. We truly appreciate you highlighting how he took the time to explain everything clearly and was so helpful throughout your visit. Your positive experience means everything to us at Joe Myers Ford, and we're thrilled that you received the outstanding service you deserve.

August 12, 2025

BJ Villarreal was an amazing service rep and beyond supportive and helpful, while dealing with a terrible experience with the Ford Warranty department. More

by cmtomme
Recommend Dealer
Yes
Employees Worked With
BJ Villarreal
Aug 19, 2025 -

Joe Myers Ford responded

We are utterly delighted to hear about your positive experience with our service team. It sounds like you received exceptional support during what was clearly a challenging situation with warranty matters. We truly value team members who go above and beyond to help our customers navigate difficult circumstances. Your recognition of outstanding service means so much to us and reinforces our commitment to providing helpful and supportive assistance to every customer who walks through our doors. Thank you for taking the time to share your experience.

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